Help Desk Manager Jobs in Elkridge, MD
- Insight Global
- Windsor Mill, MD (9 miles from Elkridge, MD)
- 16 hours ago
- Windsor Mill, MD (9 miles from Elkridge, MD)
- 16 hours ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- Tyto Athene, LLC
- Fort Meade, MD (8 miles from Elkridge, MD)
- 2 days ago
- Fort Meade, MD (8 miles from Elkridge, MD)
- 2 days ago
This position performs Service Desk Management and leads all customer support, service level requirements, customer service training, and Information Technology Services Management (ITSM)....
In Person- UM23 Bowie State University (BSU)
- Bowie, MD (14 miles from Elkridge, MD)
- 5 days ago
- Bowie, MD (14 miles from Elkridge, MD)
- 5 days ago
ITIL Foundation - IT Service Management Certification. Part - time telecommuting authorized....
Remote- Leidos
- Lanham, MD (17 miles from Elkridge, MD)
- 16 days ago
- Lanham, MD (17 miles from Elkridge, MD)
- 16 days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In Person- Insight Global
- Derwood, MD (21 miles from Elkridge, MD)
- 30+ days ago
- Derwood, MD (21 miles from Elkridge, MD)
- 30+ days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonDemographic Data for Elkridge, MD
Moving to Elkridge, MD? Find some basic demographic data about Elkridge, MD below.
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Salary for Help Desk Manager Jobs in Elkridge, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Elkridge, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- System Engineering
- SQL Server Integration Services
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Mobile Device Management
- Change Control
- Citrix
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Engineering Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Research Skills
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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