Help Desk Manager Jobs in Eldersburg, MD
- Insight Global
- Windsor Mill, MD (10 miles from Eldersburg, MD)
- 6 days ago
- Windsor Mill, MD (10 miles from Eldersburg, MD)
- 6 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- Optimal Networks
- Rockville, MD (23 miles from Eldersburg, MD)
- 22 days ago
- Rockville, MD (23 miles from Eldersburg, MD)
- 22 days ago
. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...
In PersonDemographic Data for Eldersburg, MD
Moving to Eldersburg, MD? Find some basic demographic data about Eldersburg, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Eldersburg, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Eldersburg, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- LAN
- Systems Center Configuration Manager
- Remote Support
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Service Now PaaS
- Network Operations
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- VoIP
- Information Technology Management
- Knowledge Management
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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