Help Desk Manager Jobs in Edgewater, MD
Help Desk Supervisor/Sr. User Trainer
- Leidos
- Mount Rainier, MD (22 miles from Edgewater, MD)
- 6 days ago
- Mount Rainier, MD (22 miles from Edgewater, MD)
- 6 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonOperations Support Manager, Senior
- Leidos
- Odenton, MD (12 miles from Edgewater, MD)
- 12 days ago
- Odenton, MD (12 miles from Edgewater, MD)
- 12 days ago
The National Security Sector (NSS) seeks a highly qualified and trained Senior Business Operations Support Manager, to lead the daily operations of the Leidos Program Management Office (PMO) to support...
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (23 miles from Edgewater, MD)
- 60+ days ago
- Adelphi, MD (23 miles from Edgewater, MD)
- 60+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (19 miles from Edgewater, MD)
- 60+ days ago
- Annapolis Junction, MD (19 miles from Edgewater, MD)
- 60+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonDemographic Data for Edgewater, MD
Moving to Edgewater, MD? Find some basic demographic data about Edgewater, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Edgewater, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Edgewater, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- IT Leadership
- Problem Management
- IT Operations
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Service Now PaaS
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Zendesk
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Flexibility
- Project Management
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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