Help Desk Manager Jobs in Edgemere, MD
Application Support Specialist, (Consultant, Business & Product
- Fearless
- Baltimore, MD (11 miles from Edgemere, MD)
- 1 day ago
- Baltimore, MD (11 miles from Edgemere, MD)
- 1 day ago
These events range from one to five days in length and require full on-site participation Your Responsibilities in this Role: Provide Tier 1 and Tier 2 help desk support for LMS users, including troubleshooting...
In PersonApplication Support Specialist, (Consultant, Business & Product Delivery)
- Fearless
- Baltimore, MD (11 miles from Edgemere, MD)
- 3 days ago
- Baltimore, MD (11 miles from Edgemere, MD)
- 3 days ago
These events range from one to five days in length and require full on-site participation Your Responsibilities in this Role: Provide Tier 1 and Tier 2 help desk support for LMS users, including troubleshooting...
In Person- Insight Global
- Windsor Mill, MD (20 miles from Edgemere, MD)
- 27 days ago
- Windsor Mill, MD (20 miles from Edgemere, MD)
- 27 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- Tyto Athene, LLC
- Fort Meade, MD (21 miles from Edgemere, MD)
- 29 days ago
- Fort Meade, MD (21 miles from Edgemere, MD)
- 29 days ago
This position performs Service Desk Management and leads all customer support, service level requirements, customer service training, and Information Technology Services Management (ITSM)....
In Person- UM23 Bowie State University (BSU)
- Bowie, MD (23 miles from Edgemere, MD)
- 30+ days ago
- Bowie, MD (23 miles from Edgemere, MD)
- 30+ days ago
ITIL Foundation - IT Service Management Certification. Part - time telecommuting authorized....
Remote- Leidos
- Bowie, MD (23 miles from Edgemere, MD)
- 30+ days ago
- Bowie, MD (23 miles from Edgemere, MD)
- 30+ days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In PersonDemographic Data for Edgemere, MD
Moving to Edgemere, MD? Find some basic demographic data about Edgemere, MD below.
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Salary for Help Desk Manager Jobs in Edgemere, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Edgemere, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Bomgar
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- SQL Server Integration Services
- BMC Remedy
- Problem Management
- Apple OS X
- System Engineering
- Technical Troubleshooting
- IT Service Management
- MacOS
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- Knowledge Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- Citrix
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Team Management
- Prioritizing
- Military Background
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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