Help Desk Manager Jobs in Edgemere, MD
Program Manager (Help Desk Operations)
- Baltimore, MD (11 miles from Edgemere, MD)
- 3 days ago
- Baltimore, MD (11 miles from Edgemere, MD)
- 3 days ago
Impactful Work : Engage in meaningful work that addresses mission-critical issues and supports organizations in achieving their goals....
Help Desk Supervisor/Sr. User Trainer
- Bowie, MD (23 miles from Edgemere, MD)
- 13 days ago
- Bowie, MD (23 miles from Edgemere, MD)
- 13 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
- Windsor Mill, MD (20 miles from Edgemere, MD)
- 30+ days ago
- Windsor Mill, MD (20 miles from Edgemere, MD)
- 30+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
Service Desk Manager (IT Assistant Director I)
- Baltimore, MD (11 miles from Edgemere, MD)
- 90+ days ago
- Baltimore, MD (11 miles from Edgemere, MD)
- 90+ days ago
Nature of Work: The MDTA is seeking an experienced IT professional to oversee its Service Desk, Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support...
Demographic Data for Edgemere, MD
Moving to Edgemere, MD? Find some basic demographic data about Edgemere, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Edgemere, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Edgemere, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- IT Service Management
- Infrastructure Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- MacOS
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Telephone Skills
- Coaching
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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