Help Desk Manager Jobs in Dundalk, MD
Help Desk Supervisor - TS/SCI w/Poly
- General Dynamics
- Annapolis, MD (18 miles from Dundalk, MD)
- 16 hours ago
- Annapolis, MD (18 miles from Dundalk, MD)
- 16 hours ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person- Jobs for Humanity
- Baltimore, MD (7 miles from Dundalk, MD)
- 1 day ago
- Baltimore, MD (7 miles from Dundalk, MD)
- 1 day ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (18 miles from Dundalk, MD)
- 2 days ago
- Annapolis Junction, MD (18 miles from Dundalk, MD)
- 2 days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonIncident/Problem/Queue Manager
- Leidos
- Bowie, MD (22 miles from Dundalk, MD)
- 3 days ago
- Bowie, MD (22 miles from Dundalk, MD)
- 3 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In Person- Insight Global
- Windsor Mill, MD (16 miles from Dundalk, MD)
- 13 days ago
- Windsor Mill, MD (16 miles from Dundalk, MD)
- 13 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- NLX
- Annapolis, MD (18 miles from Dundalk, MD)
- 14 days ago
- Annapolis, MD (18 miles from Dundalk, MD)
- 14 days ago
Operations Support Manager We're looking for an experienced Operations Support Manager to lead the delivery of day-to-day services for our clients' Photolab imaging equipment....
RemoteDemographic Data for Dundalk, MD
Moving to Dundalk, MD? Find some basic demographic data about Dundalk, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Dundalk, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Dundalk, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- ConnectWise
- Remote Support
- Virus Removal
- Problem Management
- IT Operations
- Service Now PaaS
- DHCP
- Windows 10
- Windows OS
- DNS
- Infrastructure Management
- Application Support
- IT Service Management
- Network Administration
- Skype
- Operating Systems
- Service Delivery
- MacOS
- Incident Management
- Mobile Device Management
- VoIP
- Knowledge Management
- Information Technology Management
- IT Support
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills