Help Desk Manager Jobs in District Heights, MD
- Falls Church, VA (14 miles from District Heights, MD)
- 13 hours ago
- Falls Church, VA (14 miles from District Heights, MD)
- 13 hours ago
Our work depends on an Application Support Manager joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service....
- Arlington, VA (11 miles from District Heights, MD)
- 1 day ago
- Arlington, VA (11 miles from District Heights, MD)
- 1 day ago
Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....
Enterprise Service Desk Manager
- Arlington, VA (11 miles from District Heights, MD)
- 1 day ago
- Arlington, VA (11 miles from District Heights, MD)
- 1 day ago
Responsibilities of the Enterprise Service Desk Manager: Take full ownership of IT Service Management (ITSM) processes on the Service Desk, including incident, request, problem, event, and risk management...
Help Desk Supervisor/Sr. User Trainer Help Desk Supervisor/Sr. User Trainer
- Washington, DC (8 miles from District Heights, MD)
- 2 days ago
- Washington, DC (8 miles from District Heights, MD)
- 2 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager Incident/Problem/Queue Manager
- Washington, DC (8 miles from District Heights, MD)
- 2 days ago
- Washington, DC (8 miles from District Heights, MD)
- 2 days ago
Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....
- Alexandria, VA (9 miles from District Heights, MD)
- 3 days ago
- Alexandria, VA (9 miles from District Heights, MD)
- 3 days ago
CONTINGENT UPON CONTRACT AWARD Clearance: Public Trust Location: Alexandria, VA, possibility of remote/telework The contractor shall provide a Help Desk Manager to maintain, oversee, and support ticket...
Help Desk Supervisor/Sr. User Trainer
- Accokeek, MD (14 miles from District Heights, MD)
- 6 days ago
- Accokeek, MD (14 miles from District Heights, MD)
- 6 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager
- Annandale, VA (17 miles from District Heights, MD)
- 6 days ago
- Annandale, VA (17 miles from District Heights, MD)
- 6 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
Senior Application Support Specialist
- McLean, VA (15 miles from District Heights, MD)
- 10 days ago
- McLean, VA (15 miles from District Heights, MD)
- 10 days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
- Arlington, VA (11 miles from District Heights, MD)
- 11 days ago
- Arlington, VA (11 miles from District Heights, MD)
- 11 days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
- McLean, VA (15 miles from District Heights, MD)
- 14 days ago
- McLean, VA (15 miles from District Heights, MD)
- 14 days ago
Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....
- Washington, DC (8 miles from District Heights, MD)
- 16 days ago
- Washington, DC (8 miles from District Heights, MD)
- 16 days ago
Deskside Support L1 Washington DC - USA 5 days ago Roles and Responsibilities IMAC Install, move, add and change assets and smart hands support....
- McLean, VA (15 miles from District Heights, MD)
- 16 days ago
- McLean, VA (15 miles from District Heights, MD)
- 16 days ago
Learn more at www.dminc.com About the Opportunity We are seeking an experienced and highly organized IT Help Desk Manager to oversee our IT support operations for a federal government contract....
- Washington, DC (8 miles from District Heights, MD)
- 18 days ago
- Washington, DC (8 miles from District Heights, MD)
- 18 days ago
Strong knowledge of ITIL principles, service management tools, and ticketing systems. Demonstrated ability to manage multiple priorities in a fast-paced environment....
- McLean, VA (15 miles from District Heights, MD)
- 18 days ago
- McLean, VA (15 miles from District Heights, MD)
- 18 days ago
Learn more at www.dminc.com About the Opportunity We are seeking an experienced and highly organized IT Help Desk Manager to oversee our IT support operations for a federal government contract....
Demographic Data for District Heights, MD
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Salary for Help Desk Manager Jobs in District Heights, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in District Heights, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Pivot Tables
- Computer Science
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Telecom
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Mentoring
- Telephone Skills
- Employee Development
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Organization
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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