Help Desk Manager Jobs in Derwood, MD
- NuAxis LLC
- Washington, DC (17 miles from Derwood, MD)
- 3 hours ago
- Washington, DC (17 miles from Derwood, MD)
- 3 hours ago
We are currently seeking a talented and motivated Help Desk Manager to join our team supporting WMATA....
In Person- CGI Group, Inc.
- Arlington, VA (17 miles from Derwood, MD)
- 2 days ago
- Arlington, VA (17 miles from Derwood, MD)
- 2 days ago
support....
In Person- CGI Group, Inc.
- Arlington, VA (17 miles from Derwood, MD)
- 2 days ago
- Arlington, VA (17 miles from Derwood, MD)
- 2 days ago
Experience with IT service management (ITSM) frameworks (e.g., ITIL) is often preferred....
In Person- ZP Group
- Washington, DC (17 miles from Derwood, MD)
- 2 days ago
- Washington, DC (17 miles from Derwood, MD)
- 2 days ago
Responsibilities of the Enterprise Service Desk Manager: Take full ownership of IT Service Management (ITSM) processes on the Service Desk, including incident, request, problem, event, and risk management...
In Person- DLH Holdings Corp.
- Bethesda, MD (11 miles from Derwood, MD)
- 5 days ago
- Bethesda, MD (11 miles from Derwood, MD)
- 5 days ago
Specialized experience includes: Staff management, Recruitment, and Retention, Service Desk/ Service Desk management At least one Help Desk Institute certification: Help Desk Manager, Desktop Support...
In PersonIncident/Problem/Queue Manager
- Leidos
- Southern MD Facility, MD (14 miles from Derwood, MD)
- 5 days ago
- Southern MD Facility, MD (14 miles from Derwood, MD)
- 5 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIncident/Problem/Queue Manager
- Leidos Holdings Inc.
- Washington, DC (17 miles from Derwood, MD)
- 5 days ago
- Washington, DC (17 miles from Derwood, MD)
- 5 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIT Service Desk Manager (Recent Law Firm Experience Required)
- HCM Staffing and Consulting
- Washington, DC (17 miles from Derwood, MD)
- 6 days ago
- Washington, DC (17 miles from Derwood, MD)
- 6 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
In Person- Optimal Networks
- Rockville, MD (4 miles from Derwood, MD)
- 9 days ago
- Rockville, MD (4 miles from Derwood, MD)
- 9 days ago
. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...
In PersonSupervisor - Help Desk (Onsite - Washington, D.C.)
- Maximus
- Washington, DC (17 miles from Derwood, MD)
- 11 days ago
- Washington, DC (17 miles from Derwood, MD)
- 11 days ago
. - Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored...
In PersonManager Technical Support, OMHS Integration and Deployment (I&D)
- Amazon
- Arlington, VA (17 miles from Derwood, MD)
- 11 days ago
- Arlington, VA (17 miles from Derwood, MD)
- 11 days ago
Description We are seeking a Senior Manager to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America....
In Person- Kyndryl
- Washington, DC (17 miles from Derwood, MD)
- 17 days ago
- Washington, DC (17 miles from Derwood, MD)
- 17 days ago
We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In PersonActioNet, Inc. Careers - Service Desk Manager
- ActioNet, Inc.
- Washington, DC (17 miles from Derwood, MD)
- 18 days ago
- Washington, DC (17 miles from Derwood, MD)
- 18 days ago
You will train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all types of computer systems and...
Hybrid- Eclaro
- Arlington, VA (17 miles from Derwood, MD)
- 21 days ago
- Arlington, VA (17 miles from Derwood, MD)
- 21 days ago
Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....
In PersonSenior Application Support Specialist
- EXIGER
- McLean, VA (14 miles from Derwood, MD)
- 30+ days ago
- McLean, VA (14 miles from Derwood, MD)
- 30+ days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
HybridDemographic Data for Derwood, MD
Moving to Derwood, MD? Find some basic demographic data about Derwood, MD below.
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Salary for Help Desk Manager Jobs in Derwood, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Derwood, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- BMC Remedy
- Hardware Support
- Remote Support
- IT Leadership
- Apple OS X
- Virus Removal
- Technical Troubleshooting
- Problem Management
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Information Technology Management
- Pivot Tables
- IT Support
- Computer Science
- Routing
- ServiceNow
- Apple iOS
- Help Desk Support
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Standard Operating Procedures
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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