Help Desk Manager Jobs in Davidsonville, MD

1-15 of 34 Jobs

Service Desk Manager

  • Arlington, VA (24 miles from Davidsonville, MD)
  • 15 hours ago
  • Arlington, VA (24 miles from Davidsonville, MD)
  • 15 hours ago

Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....

Enterprise Service Desk Manager

  • Arlington, VA (24 miles from Davidsonville, MD)
  • 21 hours ago
  • Arlington, VA (24 miles from Davidsonville, MD)
  • 21 hours ago

Responsibilities of the Enterprise Service Desk Manager: Take full ownership of IT Service Management (ITSM) processes on the Service Desk, including incident, request, problem, event, and risk management...

Help Desk Supervisor/Sr. User Trainer Help Desk Supervisor/Sr. User Trainer

  • Washington, DC (21 miles from Davidsonville, MD)
  • 1 day ago
  • Washington, DC (21 miles from Davidsonville, MD)
  • 1 day ago

Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....

Incident/Problem/Queue Manager Incident/Problem/Queue Manager

  • Washington, DC (21 miles from Davidsonville, MD)
  • 1 day ago
  • Washington, DC (21 miles from Davidsonville, MD)
  • 1 day ago

Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....

Help Desk Manager

  • Alexandria, VA (23 miles from Davidsonville, MD)
  • 2 days ago
  • Alexandria, VA (23 miles from Davidsonville, MD)
  • 2 days ago

CONTINGENT UPON CONTRACT AWARD Clearance: Public Trust Location: Alexandria, VA, possibility of remote/telework The contractor shall provide a Help Desk Manager to maintain, oversee, and support ticket...

Help Desk Manager

  • Baltimore, MD (24 miles from Davidsonville, MD)
  • 3 days ago
  • Baltimore, MD (24 miles from Davidsonville, MD)
  • 3 days ago

Identify gaps in support coverage and implement solutions for process improvement. Ensure timely and effective support for all end users....

Help Desk Supervisor/Sr. User Trainer

  • Southern MD Facility, MD (15 miles from Davidsonville, MD)
  • 5 days ago
  • Southern MD Facility, MD (15 miles from Davidsonville, MD)
  • 5 days ago

Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....

Incident/Problem/Queue Manager

  • Bowie, MD (6 miles from Davidsonville, MD)
  • 5 days ago
  • Bowie, MD (6 miles from Davidsonville, MD)
  • 5 days ago

technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...

Service Desk Manager

  • Arlington, VA (24 miles from Davidsonville, MD)
  • 10 days ago
  • Arlington, VA (24 miles from Davidsonville, MD)
  • 10 days ago

Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....

IT Service Desk Manager (Recent Law Firm Experience Required)

  • Washington, DC (21 miles from Davidsonville, MD)
  • 11 days ago
  • Washington, DC (21 miles from Davidsonville, MD)
  • 11 days ago

Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...

Deskside Support L1

  • Washington, DC (21 miles from Davidsonville, MD)
  • 15 days ago
  • Washington, DC (21 miles from Davidsonville, MD)
  • 15 days ago

Deskside Support L1 Washington DC - USA 5 days ago Roles and Responsibilities IMAC Install, move, add and change assets and smart hands support....

IT Help Desk Manager

  • Washington, DC (21 miles from Davidsonville, MD)
  • 17 days ago
  • Washington, DC (21 miles from Davidsonville, MD)
  • 17 days ago

Strong knowledge of ITIL principles, service management tools, and ticketing systems. Demonstrated ability to manage multiple priorities in a fast-paced environment....

It Service Desk Manager/Project Manager

  • Arlington, VA (24 miles from Davidsonville, MD)
  • 20 days ago
  • Arlington, VA (24 miles from Davidsonville, MD)
  • 20 days ago

Ability to support 24x7x365 IT Support program deliverables & pers0nnel....

IT Service Desk Manager

  • Washington, DC (21 miles from Davidsonville, MD)
  • 21 days ago
  • Washington, DC (21 miles from Davidsonville, MD)
  • 21 days ago

Supporting firm policies and procedures. Position Requirements: Expert knowledge in Windows operating systems and Microsoft Office is required....

IT Service Desk Manager

  • Washington, DC (21 miles from Davidsonville, MD)
  • 24 days ago
  • Washington, DC (21 miles from Davidsonville, MD)
  • 24 days ago

Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...

Demographic Data for Davidsonville, MD

Moving to Davidsonville, MD? Find some basic demographic data about Davidsonville, MD below.

Local
National
8,298
196
Medium/Sm

Help Desk Manager Online Courses and Training Opportunities

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Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
Certificación en Help Desk Manager by CertiProf - HDMPC
Fundamentos Certificacion Help DeskHelp Desk Practicas para Analistas y Managers - Complemento para ITIL v4Tambien aplica para Service Desk Analistas y ManagersHelp Desk es un entrenamiento basado...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Davidsonville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Davidsonville, MD offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Davidsonville, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!