Help Desk Manager Jobs in Damascus, MD
- Insight Global
- Derwood, MD (11 miles from Damascus, MD)
- 21 days ago
- Derwood, MD (11 miles from Damascus, MD)
- 21 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- Insight Global
- Mc Lean, VA (22 miles from Damascus, MD)
- 25 days ago
- Mc Lean, VA (22 miles from Damascus, MD)
- 25 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (21 miles from Damascus, MD)
- 30+ days ago
- Silver Spring, MD (21 miles from Damascus, MD)
- 30+ days ago
support....
Hybrid- Integral Consulting Services Inc.
- McLean, VA (24 miles from Damascus, MD)
- 30+ days ago
- McLean, VA (24 miles from Damascus, MD)
- 30+ days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (24 miles from Damascus, MD)
- 30+ days ago
- Adelphi, MD (24 miles from Damascus, MD)
- 30+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
In PersonService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD (22 miles from Damascus, MD)
- 45+ days ago
- Bethesda, MD (22 miles from Damascus, MD)
- 45+ days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Windsor Mill, MD (23 miles from Damascus, MD)
- 45+ days ago
- Windsor Mill, MD (23 miles from Damascus, MD)
- 45+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonDemographic Data for Damascus, MD
Moving to Damascus, MD? Find some basic demographic data about Damascus, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Damascus, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Damascus, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Application Support
- Windows OS
- IT Service Management
- Windows Server
- Service Delivery
- Android
- MacOS
- Operating Systems
- User Experience
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Windows PowerShell
- Zendesk
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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