Help Desk Manager Jobs in Crofton, MD
Senior Help Desk Manager - 1163-AJ
- Data Machines
- Arlington, VA (23 miles from Crofton, MD)
- 16 hours ago
- Arlington, VA (23 miles from Crofton, MD)
- 16 hours ago
: The Senior Help Desk Manager provides leadership and operational oversight for enterprise IT service desk operations supporting a mission-critical government program....
In Person- SAIC (Science Applications Int.)
- Washington, DC (20 miles from Crofton, MD)
- 3 days ago
- Washington, DC (20 miles from Crofton, MD)
- 3 days ago
Description: The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support....
In Person- Arnold & Porter
- Washington, DC (20 miles from Crofton, MD)
- 4 days ago
- Washington, DC (20 miles from Crofton, MD)
- 4 days ago
Minimum four years' experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonHelp Desk Supervisor/Sr. User Trainer
- Leidos
- Mount Rainier, MD (15 miles from Crofton, MD)
- 5 days ago
- Mount Rainier, MD (15 miles from Crofton, MD)
- 5 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonHelp Desk Supervisor/Sr. User Trainer
- Leidos Holdings Inc.
- Washington, DC (20 miles from Crofton, MD)
- 5 days ago
- Washington, DC (20 miles from Crofton, MD)
- 5 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonApplication Support Manager (ASM)
- NCI Information Systems
- Washington, DC (20 miles from Crofton, MD)
- 6 days ago
- Washington, DC (20 miles from Crofton, MD)
- 6 days ago
A minimum of five (5) years of experience supporting modernized or legacy applications and managing and leading an applications support staff with skills applicable to a project environment, similar...
In Person- Computer World Services
- Washington, DC (20 miles from Crofton, MD)
- 8 days ago
- Washington, DC (20 miles from Crofton, MD)
- 8 days ago
Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Arlington, VA (23 miles from Crofton, MD)
- 9 days ago
- Arlington, VA (23 miles from Crofton, MD)
- 9 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Reliant Technology
- Washington, DC (20 miles from Crofton, MD)
- 10 days ago
- Washington, DC (20 miles from Crofton, MD)
- 10 days ago
Preferred Experience: HDI Support Center Manager ITIL Foundation or higher Other relevant service management certifications We are equal opportunity/affirmative action employers, committed to diversity...
In PersonOperations Support Manager, Senior
- Leidos
- Odenton, MD (3 miles from Crofton, MD)
- 11 days ago
- Odenton, MD (3 miles from Crofton, MD)
- 11 days ago
The National Security Sector (NSS) seeks a highly qualified and trained Senior Business Operations Support Manager, to lead the daily operations of the Leidos Program Management Office (PMO) to support...
In PersonHelp Desk Lead (with CIAC certification)
- Ascella Technologies
- Washington, DC (20 miles from Crofton, MD)
- 14 days ago
- Washington, DC (20 miles from Crofton, MD)
- 14 days ago
Desk support Experience with ticket management systems like Remedy or ServiceNow Ability to provide weekly coverage reports and performance metrics Strong verbal and written communication skills is...
In PersonUnclassified Help Desk Manager - Top Secret clearance
- General Dynamics
- Washington, DC (20 miles from Crofton, MD)
- 14 days ago
- Washington, DC (20 miles from Crofton, MD)
- 14 days ago
As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....
In Person- Strategic Resources
- Washington, DC (20 miles from Crofton, MD)
- 17 days ago
- Washington, DC (20 miles from Crofton, MD)
- 17 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Arlington, VA (23 miles from Crofton, MD)
- 17 days ago
- Arlington, VA (23 miles from Crofton, MD)
- 17 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Orbis Sibro, Inc.
- Washington, DC (20 miles from Crofton, MD)
- 17 days ago
- Washington, DC (20 miles from Crofton, MD)
- 17 days ago
Experience with IT service management (ITSM) principles and ticketing systems....
In PersonDemographic Data for Crofton, MD
Moving to Crofton, MD? Find some basic demographic data about Crofton, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Crofton, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Crofton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- IT Operations
- Windows 10
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft SharePoint
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Mentoring
- Flexibility
- Education Experience
- Project Management
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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