Help Desk Manager Jobs in Crofton, MD

1-15 of 31 Jobs

Incident/Problem/Queue Manager

  • Washington, DC (20 miles from Crofton, MD)
  • 11 hours ago
  • Washington, DC (20 miles from Crofton, MD)
  • 11 hours ago

technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...

Help Desk Supervisor/Sr. User Trainer

  • Washington, DC (20 miles from Crofton, MD)
  • 11 hours ago
  • Washington, DC (20 miles from Crofton, MD)
  • 11 hours ago

Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....

Service Desk Manager

  • Arlington, VA (23 miles from Crofton, MD)
  • 4 days ago
  • Arlington, VA (23 miles from Crofton, MD)
  • 4 days ago

Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....

IT Service Desk Manager (Recent Law Firm Experience Required)

  • Washington, DC (20 miles from Crofton, MD)
  • 5 days ago
  • Washington, DC (20 miles from Crofton, MD)
  • 5 days ago

Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...

Deskside Support L1

  • Washington, DC (20 miles from Crofton, MD)
  • 9 days ago
  • Washington, DC (20 miles from Crofton, MD)
  • 9 days ago

Deskside Support L1 Washington DC - USA 5 days ago Roles and Responsibilities IMAC Install, move, add and change assets and smart hands support....

IT Help Desk Manager

  • Washington, DC (20 miles from Crofton, MD)
  • 11 days ago
  • Washington, DC (20 miles from Crofton, MD)
  • 11 days ago

Strong knowledge of ITIL principles, service management tools, and ticketing systems. Demonstrated ability to manage multiple priorities in a fast-paced environment....

It Service Desk Manager/Project Manager

  • Arlington, VA (23 miles from Crofton, MD)
  • 14 days ago
  • Arlington, VA (23 miles from Crofton, MD)
  • 14 days ago

Ability to support 24x7x365 IT Support program deliverables & pers0nnel....

IT Service Desk Manager

  • Washington, DC (20 miles from Crofton, MD)
  • 15 days ago
  • Washington, DC (20 miles from Crofton, MD)
  • 15 days ago

Supporting firm policies and procedures. Position Requirements: Expert knowledge in Windows operating systems and Microsoft Office is required....

IT Service Desk Manager

  • Washington, DC (20 miles from Crofton, MD)
  • 18 days ago
  • Washington, DC (20 miles from Crofton, MD)
  • 18 days ago

Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...

Lead Deskside Support TechnicianNew

  • Washington, DC (20 miles from Crofton, MD)
  • 20 days ago
  • Washington, DC (20 miles from Crofton, MD)
  • 20 days ago

New Lead Deskside Support Technician Washington, DC (Onsite) Lead Deskside Support Technician Location: Washington, DC (Onsite) Clearance: Secret Status: Exempt Salary: $95,000 - $105,000 Responsibilities...

U1 Helpdesk Manager

  • Silver Spring, MD (17 miles from Crofton, MD)
  • 20 days ago
  • Silver Spring, MD (17 miles from Crofton, MD)
  • 20 days ago

We are seeking a Help Desk Manager to lead our Service Desk into its next phase of growth and excellence....

Remote Work

Service Desk Manager

  • Washington, DC (20 miles from Crofton, MD)
  • 22 days ago
  • Washington, DC (20 miles from Crofton, MD)
  • 22 days ago

Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....

On-Site Helpdesk Lead

  • Windsor Mill, MD (22 miles from Crofton, MD)
  • 22 days ago
  • Windsor Mill, MD (22 miles from Crofton, MD)
  • 22 days ago

as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...

Sr. Service Desk Manager II (6085)

  • Arlington, VA (23 miles from Crofton, MD)
  • 27 days ago
  • Arlington, VA (23 miles from Crofton, MD)
  • 27 days ago

Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software....

Service Desk Manager

  • Washington, DC (20 miles from Crofton, MD)
  • 28 days ago
  • Washington, DC (20 miles from Crofton, MD)
  • 28 days ago

Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....

Demographic Data for Crofton, MD

Moving to Crofton, MD? Find some basic demographic data about Crofton, MD below.

Local
National
26,404
550
Medium

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Crofton, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Crofton, MD offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Crofton, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!