Help Desk Manager Jobs in Columbia, MD
Help Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (7 miles from Columbia, MD)
- 2 hours ago
- Annapolis Junction, MD (7 miles from Columbia, MD)
- 2 hours ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonIncident/Problem/Queue Manager
- Leidos
- Mount Rainier, MD (18 miles from Columbia, MD)
- 1 day ago
- Mount Rainier, MD (18 miles from Columbia, MD)
- 1 day ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIncident/Problem/Queue Manager
- Leidos Holdings Inc.
- Washington, DC (22 miles from Columbia, MD)
- 1 day ago
- Washington, DC (22 miles from Columbia, MD)
- 1 day ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (22 miles from Columbia, MD)
- 1 day ago
- Washington, DC (22 miles from Columbia, MD)
- 1 day ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDeskside Support Specialist Journeyman
- AHU Technologies
- Washington, DC (22 miles from Columbia, MD)
- 1 day ago
- Washington, DC (22 miles from Columbia, MD)
- 1 day ago
Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other...
In PersonDeskside Support Specialist Journeyman DC
- AHU Technologies
- Washington, DC (22 miles from Columbia, MD)
- 1 day ago
- Washington, DC (22 miles from Columbia, MD)
- 1 day ago
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support....
In Person- Arnold & Porter Kaye Scholer LLP
- Washington, DC (22 miles from Columbia, MD)
- 2 days ago
- Washington, DC (22 miles from Columbia, MD)
- 2 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonDeskside Support Manager - Clearance Required
- General Dynamics Information Technology
- Washington, DC (22 miles from Columbia, MD)
- 2 days ago
- Washington, DC (22 miles from Columbia, MD)
- 2 days ago
high-quality end-user support....
In Person- Leidos
- Washington, DC (22 miles from Columbia, MD)
- 3 days ago
- Washington, DC (22 miles from Columbia, MD)
- 3 days ago
Experience managing and prioritizing large ticket volumes using enterprise service management tools (e.g., ServiceNow, Remedy, Cherwell)....
In Person- Insight Global
- Arlington, VA (24 miles from Columbia, MD)
- 7 days ago
- Arlington, VA (24 miles from Columbia, MD)
- 7 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Amentum
- Washington, DC (22 miles from Columbia, MD)
- 8 days ago
- Washington, DC (22 miles from Columbia, MD)
- 8 days ago
The Service Desk Manager shall oversee the day-to-day activities of service desk operations to ensure ARNG end users receive the support they require....
In Person- Arnold & Porter
- Washington, DC (22 miles from Columbia, MD)
- 10 days ago
- Washington, DC (22 miles from Columbia, MD)
- 10 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
In PersonService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD (19 miles from Columbia, MD)
- 11 days ago
- Bethesda, MD (19 miles from Columbia, MD)
- 11 days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Windsor Mill, MD (10 miles from Columbia, MD)
- 11 days ago
- Windsor Mill, MD (10 miles from Columbia, MD)
- 11 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- NLX
- Annapolis, MD (23 miles from Columbia, MD)
- 12 days ago
- Annapolis, MD (23 miles from Columbia, MD)
- 12 days ago
Operations Support Manager We're looking for an experienced Operations Support Manager to lead the delivery of day-to-day services for our clients' Photolab imaging equipment....
RemoteDemographic Data for Columbia, MD
Moving to Columbia, MD? Find some basic demographic data about Columbia, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Columbia, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Columbia, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- LAN
- Systems Center Configuration Manager
- ConnectWise
- Virus Removal
- Problem Management
- IT Operations
- Service Now PaaS
- DHCP
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Network Administration
- Skype
- Service Delivery
- Android
- MacOS
- Incident Management
- Operating Systems
- Mobile Device Management
- Information Technology Management
- Knowledge Management
- Pivot Tables
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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