Help Desk Manager Jobs in Cockysvil, MD
- Insight Global
- Windsor Mill, MD (12 miles from Cockysvil, MD)
- 1 day ago
- Windsor Mill, MD (12 miles from Cockysvil, MD)
- 1 day ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonDemographic Data for Cockysvil, MD
Moving to Cockysvil, MD? Find some basic demographic data about Cockysvil, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Cockysvil, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Cockysvil, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- WAN Design / Implementation
- BMC Remedy
- Remote Support
- Apple OS X
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Service Now PaaS
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Android
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Knowledge Management
- Information Technology Management
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills