Help Desk Manager Jobs in Carroll, MD

1-8 of 8 Jobs

On-Site Helpdesk Lead

  • Windsor Mill, MD (6 miles from Carroll, MD)
  • 1 day ago
  • Windsor Mill, MD (6 miles from Carroll, MD)
  • 1 day ago

as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...

Application Support Specialist

  • College Park, MD (22 miles from Carroll, MD)
  • 7 days ago
  • College Park, MD (22 miles from Carroll, MD)
  • 7 days ago

supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...

Remote Work

Service Desk Manager

  • Adelphi, MD (24 miles from Carroll, MD)
  • 14 days ago
  • Adelphi, MD (24 miles from Carroll, MD)
  • 14 days ago

system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...

Shift Lead- HelpDesk

  • Woodlawn, MD (3 miles from Carroll, MD)
  • 15 days ago
  • Woodlawn, MD (3 miles from Carroll, MD)
  • 15 days ago

for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using ServiceNow application for logging tickets and requests....

Service Desk Request Queue Manager

  • Adelphi, MD (24 miles from Carroll, MD)
  • 60+ days ago
  • Adelphi, MD (24 miles from Carroll, MD)
  • 60+ days ago

Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification + A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc...

Service Desk Manager (IT Assistant Director I)

  • Baltimore, MD (3 miles from Carroll, MD)
  • 60+ days ago
  • Baltimore, MD (3 miles from Carroll, MD)
  • 60+ days ago

Nature of Work: The MDTA is seeking an experienced IT professional to oversee its Service Desk, Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support...

Software Application Support Specialist

  • Fulton, MD (14 miles from Carroll, MD)
  • 60+ days ago
  • Fulton, MD (14 miles from Carroll, MD)
  • 60+ days ago

We're seeking a Software Application Support Specialist with a foundational understanding of Software Development and Support....

Queue Manager

  • Columbia, MD (11 miles from Carroll, MD)
  • 60+ days ago
  • Columbia, MD (11 miles from Carroll, MD)
  • 60+ days ago

Requirements Required Skills, Experience, and Education: Bachelor's degree and three (3) years' experience or an Associate's degree and five (5) years' experience working with customer technology and support...

Demographic Data for Carroll, MD

Moving to Carroll, MD? Find some basic demographic data about Carroll, MD below.

Local
National
6,176,902
140,318

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Carroll, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Carroll, MD offer the following education background
Bachelor's Degree
41.6%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Carroll, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!