Help Desk Manager Jobs in Capitol Heights, MD
Help Desk Manager with Secret Clearance
- CALNET Inc.
- Washington, DC (10 miles from Capitol Heights, MD)
- 1 day ago
- Washington, DC (10 miles from Capitol Heights, MD)
- 1 day ago
CALNET is ISO 9001, ISO 20000, and CMMI-Level III certified As a Prime Government Contractor for a major government institution, we are currently searching for a talented Help Desk Manager with Secret...
In Person- Tyto Athene, LLC
- Fort Meade, MD (8 miles from Capitol Heights, MD)
- 1 day ago
- Fort Meade, MD (8 miles from Capitol Heights, MD)
- 1 day ago
This position performs Service Desk Management and leads all customer support, service level requirements, customer service training, and Information Technology Services Management (ITSM)....
In Person- Leidos
- Washington, DC (10 miles from Capitol Heights, MD)
- 2 days ago
- Washington, DC (10 miles from Capitol Heights, MD)
- 2 days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In Person- UM23 Bowie State University (BSU)
- Bowie, MD (7 miles from Capitol Heights, MD)
- 4 days ago
- Bowie, MD (7 miles from Capitol Heights, MD)
- 4 days ago
ITIL Foundation - IT Service Management Certification. Part - time telecommuting authorized....
Remote- PingWind
- Washington, DC (10 miles from Capitol Heights, MD)
- 4 days ago
- Washington, DC (10 miles from Capitol Heights, MD)
- 4 days ago
Manages a team of help desk support staff....
Remote- Na Oiwi Kane
- Washington, DC (10 miles from Capitol Heights, MD)
- 6 days ago
- Washington, DC (10 miles from Capitol Heights, MD)
- 6 days ago
This role is vital to ensuring reliable, timely, and effective IT services that directly support mission success....
In Person- Quadrant
- Washington, DC (10 miles from Capitol Heights, MD)
- 10 days ago
- Washington, DC (10 miles from Capitol Heights, MD)
- 10 days ago
Help Desk Manager - Tier II team Washington, DC Pay From: $88,000 per year MUST: Eligible or active DoD Secret clearance Experienced Help Desk Manager/ Tier II Team 8+ years of professional experience...
In PersonDeskside Support Technician (Secret Or TS Clearance Required)
- TEKsystems
- Arlington, VA (13 miles from Capitol Heights, MD)
- 11 days ago
- Arlington, VA (13 miles from Capitol Heights, MD)
- 11 days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In Person- Sparibis
- Alexandria, VA (15 miles from Capitol Heights, MD)
- 17 days ago
- Alexandria, VA (15 miles from Capitol Heights, MD)
- 17 days ago
Qualifications Must be able to obtain and maintain a Public Trust security clearance. 12+ years of professional experience as a Help Desk manager supporting federal programs....
In Person- Digital Management LLC
- Arlington, VA (13 miles from Capitol Heights, MD)
- 30+ days ago
- Arlington, VA (13 miles from Capitol Heights, MD)
- 30+ days ago
Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync....
In Person- Insight Global
- Derwood, MD (17 miles from Capitol Heights, MD)
- 30+ days ago
- Derwood, MD (17 miles from Capitol Heights, MD)
- 30+ days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In PersonHelp Desk Manager w/Top Secret Clearance
- TekSynap
- Arlington, VA (13 miles from Capitol Heights, MD)
- 30+ days ago
- Arlington, VA (13 miles from Capitol Heights, MD)
- 30+ days ago
Security+ COMPETENCIES IT service management Customer satisfaction optimization KPI tracking and reporting VIP and executive-level support The TekSynap is seeking a Help Desk Manager to manages DON...
In PersonService Desk Manager (USAF Cloud One) Service Desk Manager (USAF Cloud One)
- Leidos
- Reston, VA (24 miles from Capitol Heights, MD)
- 30+ days ago
- Reston, VA (24 miles from Capitol Heights, MD)
- 30+ days ago
portals) Participate in initiatives to provide self-service capabilities to the maximum extent possible for customers Manage 24/7/365 Service Desk for C1 services and support operations Support testing...
In Person- Insight Global
- Mc Lean, VA (18 miles from Capitol Heights, MD)
- 30+ days ago
- Mc Lean, VA (18 miles from Capitol Heights, MD)
- 30+ days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- Leidos
- Reston, VA (24 miles from Capitol Heights, MD)
- 30+ days ago
- Reston, VA (24 miles from Capitol Heights, MD)
- 30+ days ago
Description GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely...
In PersonDemographic Data for Capitol Heights, MD
Moving to Capitol Heights, MD? Find some basic demographic data about Capitol Heights, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Capitol Heights, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Capitol Heights, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- IT Leadership
- IT Operations
- BMC Remedy
- Problem Management
- System Engineering
- SQL Server Integration Services
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Mobile Device Management
- Change Control
- Citrix
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Engineering Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Customer Satisfaction
- Microsoft Active Directory
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Research Skills
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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