Help Desk Manager Jobs in Butler, MD
- Sparksoft
- Catonsville, MD (18 miles from Butler, MD)
- 2 days ago
- Catonsville, MD (18 miles from Butler, MD)
- 2 days ago
satisfaction.* The ideal candidate must demonstrate a high level of commitment and flexibility, with the ability to work and support a dynamic shift schedule.* Provide support and identify training...
In Person- Jobs for Humanity
- Baltimore, MD (17 miles from Butler, MD)
- 7 days ago
- Baltimore, MD (17 miles from Butler, MD)
- 7 days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In Person- Insight Global
- Windsor Mill, MD (14 miles from Butler, MD)
- 19 days ago
- Windsor Mill, MD (14 miles from Butler, MD)
- 19 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Butler, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Butler, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- LAN
- ConnectWise
- Remote Support
- IT Leadership
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Incident Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Information Technology Management
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills