Help Desk Manager Jobs in Burtonsville, MD
Help Desk Supervisor/Sr. User Trainer
- Leidos
- Riverdale, MD (9 miles from Burtonsville, MD)
- 13 hours ago
- Riverdale, MD (9 miles from Burtonsville, MD)
- 13 hours ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In Person- Insight Global
- Windsor Mill, MD (17 miles from Burtonsville, MD)
- 3 days ago
- Windsor Mill, MD (17 miles from Burtonsville, MD)
- 3 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonDeskside Support Manager - Tier 2
- IntelliDyne
- Washington, DC (15 miles from Burtonsville, MD)
- 9 days ago
- Washington, DC (15 miles from Burtonsville, MD)
- 9 days ago
Support Center Manager or Desktop Support Manager) prior to start Possess one of the following certifications or demonstrated equivalent experience: MCP, MCSA or MCSE certification Clearance: Must have...
In Person- General Dynamics Information Technology
- Washington, DC (15 miles from Burtonsville, MD)
- 9 days ago
- Washington, DC (15 miles from Burtonsville, MD)
- 9 days ago
Team player with good communication, organizational, and strong interpersonal skills. - Able to prioritize and drive to results with a high emphasis on quality Experience using IT Service Management...
In Person- Koniag Government Services
- Washington, DC (15 miles from Burtonsville, MD)
- 9 days ago
- Washington, DC (15 miles from Burtonsville, MD)
- 9 days ago
The ideal Help Desk Lead will: Essential Functions, Responsibilities & Duties may include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support...
In PersonApplication Support Specialist
- Intellect Solutions
- Vienna, VA (21 miles from Burtonsville, MD)
- 13 days ago
- Vienna, VA (21 miles from Burtonsville, MD)
- 13 days ago
CloudWatch, ticketing systems User & Stakeholder Support...
In Person- Penta Group
- Washington, DC (15 miles from Burtonsville, MD)
- 15 days ago
- Washington, DC (15 miles from Burtonsville, MD)
- 15 days ago
Participate in or lead projects involving new tools, service enhancements, and support process improvements - Oversee helpdesk tools for ticketing, remote support, and asset management. -- Maintain...
In PersonHelp Desk Team Lead/ Help Desk Technician Onsite Secret Clearance
- Mindbank Consulting Group
- Arlington, VA (17 miles from Burtonsville, MD)
- 17 days ago
- Arlington, VA (17 miles from Burtonsville, MD)
- 17 days ago
Experience in PC and mobile/wireless technologies including expert knowledge of PC operating systems, networking and mail standards. Must have a Security+ Certification....
In Person- AINS LLC DBA OPEXUS
- Washington, DC (15 miles from Burtonsville, MD)
- 21 days ago
- Washington, DC (15 miles from Burtonsville, MD)
- 21 days ago
Role Summary: As the GLAAS Help Desk Manager, you’ll lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center....
HybridService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (21 miles from Burtonsville, MD)
- 29 days ago
- Alexandria, VA (21 miles from Burtonsville, MD)
- 29 days ago
Desired Qualifications: ITIL v3 or later certification....
In Person- Insight Global
- Derwood, MD (11 miles from Burtonsville, MD)
- 30+ days ago
- Derwood, MD (11 miles from Burtonsville, MD)
- 30+ days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- CALIBRE Systems
- Washington, DC (15 miles from Burtonsville, MD)
- 30+ days ago
- Washington, DC (15 miles from Burtonsville, MD)
- 30+ days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Insight Global
- Mc Lean, VA (18 miles from Burtonsville, MD)
- 30+ days ago
- Mc Lean, VA (18 miles from Burtonsville, MD)
- 30+ days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- Booz Allen
- Arlington, VA (17 miles from Burtonsville, MD)
- 30+ days ago
- Arlington, VA (17 miles from Burtonsville, MD)
- 30+ days ago
Help Desk Team Lead Key Role: Designs, implements, and maintains strategic, multi-disciplinary IT programs in support of corporate strategy....
In Person- Stratacuity
- Washington, DC (15 miles from Burtonsville, MD)
- 30+ days ago
- Washington, DC (15 miles from Burtonsville, MD)
- 30+ days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with requirements....
In PersonDemographic Data for Burtonsville, MD
Moving to Burtonsville, MD? Find some basic demographic data about Burtonsville, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Burtonsville, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Burtonsville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Healthcare IT
- Windows 7
- Remote Support
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Drupal CMS
- IT Service Management
- Windows Server
- Service Delivery
- MacOS
- Operating Systems
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Data Management
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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