Help Desk Manager Jobs in Brooklyn Park, MD
- A&T Systems
- Annapolis, MD (16 miles from Brooklyn Park, MD)
- 12 days ago
- Annapolis, MD (16 miles from Brooklyn Park, MD)
- 12 days ago
Help Desk Manager Annapolis Description Candidate Duties include: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail...
In PersonApplication Support Specialist
- CACI
- College Park, MD (22 miles from Brooklyn Park, MD)
- 90+ days ago
- College Park, MD (22 miles from Brooklyn Park, MD)
- 90+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteService Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (24 miles from Brooklyn Park, MD)
- 90+ days ago
- Adelphi, MD (24 miles from Brooklyn Park, MD)
- 90+ days ago
Preferred: Information Technology Infrastructure Library (ITIL) v4 certification A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...
In PersonDemographic Data for Brooklyn Park, MD
Moving to Brooklyn Park, MD? Find some basic demographic data about Brooklyn Park, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Brooklyn Park, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Brooklyn Park, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Android
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Knowledge Management
- Information Technology Management
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
Other Career Titles
Here are some other career titles that require similar skills