Help Desk Manager Jobs in Brooklyn, MD
Service Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (24 miles from Brooklyn, MD)
- 30+ days ago
- Adelphi, MD (24 miles from Brooklyn, MD)
- 30+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics
- Annapolis, MD (16 miles from Brooklyn, MD)
- 30+ days ago
- Annapolis, MD (16 miles from Brooklyn, MD)
- 30+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person- Jobs for Humanity
- Baltimore, MD (4 miles from Brooklyn, MD)
- 30+ days ago
- Baltimore, MD (4 miles from Brooklyn, MD)
- 30+ days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (11 miles from Brooklyn, MD)
- 30+ days ago
- Annapolis Junction, MD (11 miles from Brooklyn, MD)
- 30+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person- Insight Global
- Windsor Mill, MD (11 miles from Brooklyn, MD)
- 45+ days ago
- Windsor Mill, MD (11 miles from Brooklyn, MD)
- 45+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- NLX
- Annapolis, MD (16 miles from Brooklyn, MD)
- 45+ days ago
- Annapolis, MD (16 miles from Brooklyn, MD)
- 45+ days ago
Operations Support Manager We're looking for an experienced Operations Support Manager to lead the delivery of day-to-day services for our clients' Photolab imaging equipment....
RemoteApplication Support Specialist
- CACI
- College Park, MD (22 miles from Brooklyn, MD)
- 90+ days ago
- College Park, MD (22 miles from Brooklyn, MD)
- 90+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteDemographic Data for Brooklyn, MD
Moving to Brooklyn, MD? Find some basic demographic data about Brooklyn, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Brooklyn, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Brooklyn, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Application Support
- Windows OS
- IT Service Management
- Network Administration
- Service Delivery
- Android
- MacOS
- Knowledge Management
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Business Continuity
- Zendesk
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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