Help Desk Manager Jobs in Brandywine, MD
- Computer World Services
- Washington, DC (20 miles from Brandywine, MD)
- 17 hours ago
- Washington, DC (20 miles from Brandywine, MD)
- 17 hours ago
Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop....
In Person- Reliant Technology
- Washington, DC (20 miles from Brandywine, MD)
- 2 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 2 days ago
Preferred Experience: HDI Support Center Manager ITIL Foundation or higher Other relevant service management certifications We are equal opportunity/affirmative action employers, committed to diversity...
In PersonSenior IT Service Desk Manager Senior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (19 miles from Brandywine, MD)
- 3 days ago
- Fort Belvoir, VA (19 miles from Brandywine, MD)
- 3 days ago
Document all support requests and troubleshooting processes in the ticketing system, ensuring data quality for performance analysis....
In PersonApplication Support Specialist
- Leidos
- Falls Church, VA (23 miles from Brandywine, MD)
- 3 days ago
- Falls Church, VA (23 miles from Brandywine, MD)
- 3 days ago
This is an exciting opportunity to use your experience helping the DoS FR team support the Consular Affairs mission to verify applicant identities, prevent issuing travel documents to those who pose...
In PersonHelp Desk Lead (with CIAC certification)
- Ascella Technologies
- Washington, DC (20 miles from Brandywine, MD)
- 6 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 6 days ago
Desk support Experience with ticket management systems like Remedy or ServiceNow Ability to provide weekly coverage reports and performance metrics Strong verbal and written communication skills is...
In PersonUnclassified Help Desk Manager - Top Secret clearance
- General Dynamics
- Washington, DC (20 miles from Brandywine, MD)
- 6 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 6 days ago
As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....
In Person- Strategic Resources
- Washington, DC (20 miles from Brandywine, MD)
- 9 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 9 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Arlington, VA (22 miles from Brandywine, MD)
- 9 days ago
- Arlington, VA (22 miles from Brandywine, MD)
- 9 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Orbis Sibro, Inc.
- Washington, DC (20 miles from Brandywine, MD)
- 9 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 9 days ago
Experience with IT service management (ITSM) principles and ticketing systems....
In PersonSenior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (19 miles from Brandywine, MD)
- 10 days ago
- Fort Belvoir, VA (19 miles from Brandywine, MD)
- 10 days ago
Leidos is seeking a dynamic and experienced Senior IT Service Desk Manager to support a large, high-profile DOD contract in Fort Belvoir, VA....
In PersonDeskside Support Manager - Tier 2
- IntelliDyne
- Washington, DC (20 miles from Brandywine, MD)
- 19 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 19 days ago
Support Center Manager or Desktop Support Manager) prior to start Possess one of the following certifications or demonstrated equivalent experience: MCP, MCSA or MCSE certification Clearance: Must have...
In Person- Koniag Government Services
- Washington, DC (20 miles from Brandywine, MD)
- 20 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 20 days ago
The ideal Help Desk Lead will: Essential Functions, Responsibilities & Duties may include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support...
In Person- Penta Group
- Washington, DC (20 miles from Brandywine, MD)
- 26 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 26 days ago
Participate in or lead projects involving new tools, service enhancements, and support process improvements - Oversee helpdesk tools for ticketing, remote support, and asset management. -- Maintain...
In Person- AINS LLC DBA OPEXUS
- Washington, DC (20 miles from Brandywine, MD)
- 30+ days ago
- Washington, DC (20 miles from Brandywine, MD)
- 30+ days ago
Role Summary: As the GLAAS Help Desk Manager, you’ll lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center....
HybridService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (17 miles from Brandywine, MD)
- 30+ days ago
- Alexandria, VA (17 miles from Brandywine, MD)
- 30+ days ago
Desired Qualifications: ITIL v3 or later certification....
In PersonDemographic Data for Brandywine, MD
Moving to Brandywine, MD? Find some basic demographic data about Brandywine, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Brandywine, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Brandywine, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Zendesk
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Bachelor's Degree
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills