Help Desk Manager Jobs in Brandywine, MD
- Washington, DC (20 miles from Brandywine, MD)
- 13 hours ago
- Washington, DC (20 miles from Brandywine, MD)
- 13 hours ago
Minimum four years' experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
Help Desk Supervisor/Sr. User Trainer
- Accokeek, MD (10 miles from Brandywine, MD)
- 17 hours ago
- Accokeek, MD (10 miles from Brandywine, MD)
- 17 hours ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Incident/Problem/Queue Manager
- Annandale, VA (24 miles from Brandywine, MD)
- 18 hours ago
- Annandale, VA (24 miles from Brandywine, MD)
- 18 hours ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
- Arlington, VA (22 miles from Brandywine, MD)
- 5 days ago
- Arlington, VA (22 miles from Brandywine, MD)
- 5 days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
IT Service Desk Manager (Recent Law Firm Experience Required)
- Washington, DC (20 miles from Brandywine, MD)
- 6 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 6 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
- Washington, DC (20 miles from Brandywine, MD)
- 10 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 10 days ago
Deskside Support L1 Washington DC - USA 5 days ago Roles and Responsibilities IMAC Install, move, add and change assets and smart hands support....
- Washington, DC (20 miles from Brandywine, MD)
- 12 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 12 days ago
Strong knowledge of ITIL principles, service management tools, and ticketing systems. Demonstrated ability to manage multiple priorities in a fast-paced environment....
It Service Desk Manager/Project Manager
- Arlington, VA (22 miles from Brandywine, MD)
- 15 days ago
- Arlington, VA (22 miles from Brandywine, MD)
- 15 days ago
Ability to support 24x7x365 IT Support program deliverables & pers0nnel....
- Washington, DC (20 miles from Brandywine, MD)
- 16 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 16 days ago
Supporting firm policies and procedures. Position Requirements: Expert knowledge in Windows operating systems and Microsoft Office is required....
- Ft Belvoir, VA (19 miles from Brandywine, MD)
- 19 days ago
- Ft Belvoir, VA (19 miles from Brandywine, MD)
- 19 days ago
Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy team meetings for updates to policies, processes, and requirements....
- Washington, DC (20 miles from Brandywine, MD)
- 19 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 19 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
Lead Deskside Support TechnicianNew
- Washington, DC (20 miles from Brandywine, MD)
- 21 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 21 days ago
New Lead Deskside Support Technician Washington, DC (Onsite) Lead Deskside Support Technician Location: Washington, DC (Onsite) Clearance: Secret Status: Exempt Salary: $95,000 - $105,000 Responsibilities...
- Washington, DC (20 miles from Brandywine, MD)
- 23 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 23 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
Sr. Service Desk Manager II (6085)
- Arlington, VA (22 miles from Brandywine, MD)
- 28 days ago
- Arlington, VA (22 miles from Brandywine, MD)
- 28 days ago
Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software....
- Washington, DC (20 miles from Brandywine, MD)
- 29 days ago
- Washington, DC (20 miles from Brandywine, MD)
- 29 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
Demographic Data for Brandywine, MD
Moving to Brandywine, MD? Find some basic demographic data about Brandywine, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Brandywine, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Brandywine, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Drupal CMS
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Pivot Tables
- IT Support
- Routing
- Help Desk Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Microsoft Office 365
- Microsoft SharePoint
- Customer Satisfaction
- Standard Operating Procedures
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Mentoring
- Reporting
- Telephone Skills
- Education Experience
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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