Help Desk Manager Jobs in Brandywine, MD

1-15 of 24 Jobs

Helpdesk Lead

  • Computer World Services
  • Washington, DC (20 miles from Brandywine, MD)
  • 17 hours ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 17 hours ago

Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop....

In Person

Senior Help Desk Lead

  • Reliant Technology
  • Washington, DC (20 miles from Brandywine, MD)
  • 2 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 2 days ago

Preferred Experience: HDI Support Center Manager ITIL Foundation or higher Other relevant service management certifications We are equal opportunity/affirmative action employers, committed to diversity...

In Person

Senior IT Service Desk Manager Senior IT Service Desk Manager

  • Leidos
  • Fort Belvoir, VA (19 miles from Brandywine, MD)
  • 3 days ago
  • Fort Belvoir, VA (19 miles from Brandywine, MD)
  • 3 days ago

Document all support requests and troubleshooting processes in the ticketing system, ensuring data quality for performance analysis....

In Person

Application Support Specialist

  • Leidos
  • Falls Church, VA (23 miles from Brandywine, MD)
  • 3 days ago
  • Falls Church, VA (23 miles from Brandywine, MD)
  • 3 days ago

This is an exciting opportunity to use your experience helping the DoS FR team support the Consular Affairs mission to verify applicant identities, prevent issuing travel documents to those who pose...

In Person

Help Desk Lead (with CIAC certification)

  • Ascella Technologies
  • Washington, DC (20 miles from Brandywine, MD)
  • 6 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 6 days ago

Desk support Experience with ticket management systems like Remedy or ServiceNow Ability to provide weekly coverage reports and performance metrics Strong verbal and written communication skills is...

In Person

Unclassified Help Desk Manager - Top Secret clearance

  • General Dynamics
  • Washington, DC (20 miles from Brandywine, MD)
  • 6 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 6 days ago

As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....

In Person

Service Desk Manager

  • Strategic Resources
  • Washington, DC (20 miles from Brandywine, MD)
  • 9 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 9 days ago

Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....

In Person

Tssci Queue Manager

  • Insight Global
  • Arlington, VA (22 miles from Brandywine, MD)
  • 9 days ago
  • Arlington, VA (22 miles from Brandywine, MD)
  • 9 days ago

Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....

In Person

Help Desk Manager

  • Orbis Sibro, Inc.
  • Washington, DC (20 miles from Brandywine, MD)
  • 9 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 9 days ago

Experience with IT service management (ITSM) principles and ticketing systems....

In Person

Senior IT Service Desk Manager

  • Leidos
  • Fort Belvoir, VA (19 miles from Brandywine, MD)
  • 10 days ago
  • Fort Belvoir, VA (19 miles from Brandywine, MD)
  • 10 days ago

Leidos is seeking a dynamic and experienced Senior IT Service Desk Manager to support a large, high-profile DOD contract in Fort Belvoir, VA....

In Person

Deskside Support Manager - Tier 2

  • IntelliDyne
  • Washington, DC (20 miles from Brandywine, MD)
  • 19 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 19 days ago

Support Center Manager or Desktop Support Manager) prior to start Possess one of the following certifications or demonstrated equivalent experience: MCP, MCSA or MCSE certification Clearance: Must have...

In Person

Help Desk Lead

  • Koniag Government Services
  • Washington, DC (20 miles from Brandywine, MD)
  • 20 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 20 days ago

The ideal Help Desk Lead will: Essential Functions, Responsibilities & Duties may include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support...

In Person

IT Helpdesk Manager

  • Penta Group
  • Washington, DC (20 miles from Brandywine, MD)
  • 26 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 26 days ago

Participate in or lead projects involving new tools, service enhancements, and support process improvements - Oversee helpdesk tools for ticketing, remote support, and asset management. -- Maintain...

In Person

Help Desk Manager

  • AINS LLC DBA OPEXUS
  • Washington, DC (20 miles from Brandywine, MD)
  • 30+ days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 30+ days ago

Role Summary: As the GLAAS Help Desk Manager, you’ll lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center....

Hybrid

Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

  • NANA Regional Corporation
  • Alexandria, VA (17 miles from Brandywine, MD)
  • 30+ days ago
  • Alexandria, VA (17 miles from Brandywine, MD)
  • 30+ days ago

Desired Qualifications: ITIL v3 or later certification....

In Person

Demographic Data for Brandywine, MD

Moving to Brandywine, MD? Find some basic demographic data about Brandywine, MD below.


Local
National
15,726
254
Medium/Sm

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
SDI Service Desk Manager - SDM
This four-day course equips both new and experienced service desk managers, team leaders, and supervisors with the leadership, operational, and strategic skills needed to run a high performing...

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Salary for Help Desk Manager Jobs in Brandywine, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.



Highest Education Level

Help Desk Managers in Brandywine, MD offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.4%
Vocational Degree or Certification
13.3%
High School or GED
7.1%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Brandywine, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%