Help Desk Manager Jobs in Boyds, MD
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Arlington, VA (23 miles from Boyds, MD)
- 3 days ago
- Arlington, VA (23 miles from Boyds, MD)
- 3 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Derwood, MD (10 miles from Boyds, MD)
- 12 days ago
- Derwood, MD (10 miles from Boyds, MD)
- 12 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- Insight Global
- Mc Lean, VA (15 miles from Boyds, MD)
- 17 days ago
- Mc Lean, VA (15 miles from Boyds, MD)
- 17 days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In Person- Booz Allen
- Arlington, VA (23 miles from Boyds, MD)
- 18 days ago
- Arlington, VA (23 miles from Boyds, MD)
- 18 days ago
Basic Qualifications: 2+ years of experience with leading a help desk team Experience with triaging tickets for a team Experience with AWS Experience with RHEL or Windows Server Experience with ticketing...
In Person- FVCBankcorp, Inc.
- Fairfax, VA (22 miles from Boyds, MD)
- 19 days ago
- Fairfax, VA (22 miles from Boyds, MD)
- 19 days ago
FVCbank Help Desk Manager Job Description Title: Help Desk Manager Department: IT / Fairfax Corporate Office Reports To: Chief Technology Officer Job Summary Responsible for assisting in escalated support...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (19 miles from Boyds, MD)
- 24 days ago
- Silver Spring, MD (19 miles from Boyds, MD)
- 24 days ago
support....
Hybrid- Integral Consulting Services Inc.
- McLean, VA (19 miles from Boyds, MD)
- 26 days ago
- McLean, VA (19 miles from Boyds, MD)
- 26 days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (22 miles from Boyds, MD)
- 27 days ago
- Adelphi, MD (22 miles from Boyds, MD)
- 27 days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
In Person- Insight Global
- Arlington, VA (23 miles from Boyds, MD)
- 30+ days ago
- Arlington, VA (23 miles from Boyds, MD)
- 30+ days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In PersonService Desk Manager - Contingent
- ARETUM Holdings LLC
- Bethesda, MD (18 miles from Boyds, MD)
- 30+ days ago
- Bethesda, MD (18 miles from Boyds, MD)
- 30+ days ago
Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Optimal Networks
- Rockville, MD (11 miles from Boyds, MD)
- 45+ days ago
- Rockville, MD (11 miles from Boyds, MD)
- 45+ days ago
While our staff primarily work within Microsoft systems (Windows Server, Microsoft Exchange, Windows 11, Office 365) you will also support other technologies, such as Macs and 3rd-party software (Quickbooks...
In Person- ValidaTek
- McLean, VA (19 miles from Boyds, MD)
- 60+ days ago
- McLean, VA (19 miles from Boyds, MD)
- 60+ days ago
Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....
In Person- SiloSmashers
- Arlington, VA (23 miles from Boyds, MD)
- 90+ days ago
- Arlington, VA (23 miles from Boyds, MD)
- 90+ days ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
In Person- ValidaTek
- Arlington, VA (23 miles from Boyds, MD)
- 90+ days ago
- Arlington, VA (23 miles from Boyds, MD)
- 90+ days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
In PersonApplication Support Specialist
- CACI
- College Park, MD (24 miles from Boyds, MD)
- 90+ days ago
- College Park, MD (24 miles from Boyds, MD)
- 90+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteDemographic Data for Boyds, MD
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Salary for Help Desk Manager Jobs in Boyds, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Boyds, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Strategy
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- MacOS
- Service Delivery
- Incident Management
- Operating Systems
- User Experience
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- JIRA
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Affirmative Action
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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