Help Desk Manager Jobs in Bowie, MD
- General Dynamics Information Technology
- Washington, DC (17 miles from Bowie, MD)
- 18 hours ago
- Washington, DC (17 miles from Bowie, MD)
- 18 hours ago
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Maintains current knowledge of relevant technology as assigned....
In PersonUnclassified Help Desk Manager - Top Secret clearance
- General Dynamics Information Technology
- Washington, DC (17 miles from Bowie, MD)
- 1 day ago
- Washington, DC (17 miles from Bowie, MD)
- 1 day ago
As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....
In PersonDeskside Support Technician - Washington D.C. - Public Trust Clearance Required
- SOC Support Services
- Washington, DC (17 miles from Bowie, MD)
- 7 days ago
- Washington, DC (17 miles from Bowie, MD)
- 7 days ago
Our client is looking for a Deskside Support Technician to support a government program, in Washington, DC....
In Person ContractWeb Application Support Specialist 2
- ASM RESEARCH
- Washington, DC (17 miles from Bowie, MD)
- 7 days ago
- Washington, DC (17 miles from Bowie, MD)
- 7 days ago
Support testing for large enhancements. Think independently and act as a SME to support other team members. Track production issues, or change requests with issue tracking systems, like Jira....
In PersonService Desk Manager - (TS clearance, SCI eligibility) - Onsite
- NANA Regional Corporation
- Alexandria, VA (21 miles from Bowie, MD)
- 8 days ago
- Alexandria, VA (21 miles from Bowie, MD)
- 8 days ago
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government....
In Person- Insight Global
- Derwood, MD (23 miles from Bowie, MD)
- 9 days ago
- Derwood, MD (23 miles from Bowie, MD)
- 9 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- CALIBRE Systems
- Washington, DC (17 miles from Bowie, MD)
- 13 days ago
- Washington, DC (17 miles from Bowie, MD)
- 13 days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Booz Allen
- Arlington, VA (20 miles from Bowie, MD)
- 15 days ago
- Arlington, VA (20 miles from Bowie, MD)
- 15 days ago
Help Desk Team Lead Key Role: Designs, implements, and maintains strategic, multi-disciplinary IT programs in support of corporate strategy....
In Person- Apex Systems
- Washington, DC (17 miles from Bowie, MD)
- 16 days ago
- Washington, DC (17 miles from Bowie, MD)
- 16 days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (11 miles from Bowie, MD)
- 20 days ago
- Hyattsville, MD (11 miles from Bowie, MD)
- 20 days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (14 miles from Bowie, MD)
- 20 days ago
- Silver Spring, MD (14 miles from Bowie, MD)
- 20 days ago
support....
Hybrid- Integral Consulting Services Inc.
- McLean, VA (23 miles from Bowie, MD)
- 22 days ago
- McLean, VA (23 miles from Bowie, MD)
- 22 days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In Person- Jobs for Humanity
- Baltimore, MD (21 miles from Bowie, MD)
- 25 days ago
- Baltimore, MD (21 miles from Bowie, MD)
- 25 days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (9 miles from Bowie, MD)
- 27 days ago
- Annapolis Junction, MD (9 miles from Bowie, MD)
- 27 days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (17 miles from Bowie, MD)
- 28 days ago
- Washington, DC (17 miles from Bowie, MD)
- 28 days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDemographic Data for Bowie, MD
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Salary for Help Desk Manager Jobs in Bowie, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Bowie, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Help Desk Management
- Apple OS X
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Android
- Operating Systems
- User Experience
- Information Technology Management
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Military Background
- Collaboration
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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