Help Desk Manager Jobs in Bowie, MD
Application Support Specialist, (Consultant, Business & Product
- Fearless
- Baltimore, MD (21 miles from Bowie, MD)
- 2 hours ago
- Baltimore, MD (21 miles from Bowie, MD)
- 2 hours ago
These events range from one to five days in length and require full on-site participation Your Responsibilities in this Role: Provide Tier 1 and Tier 2 help desk support for LMS users, including troubleshooting...
In Person- Craytek
- Washington, DC (17 miles from Bowie, MD)
- 3 hours ago
- Washington, DC (17 miles from Bowie, MD)
- 3 hours ago
ROLES AND RESPONSIBILITIES Be the on-site service desk manager overseeing a 15-person team Manage and track service desk workflow using IVANTI HEAT Information Technology Service Management System (...
In PersonTier 2 Deskside Support Technician
- Perspecta
- Washington, DC (17 miles from Bowie, MD)
- 23 hours ago
- Washington, DC (17 miles from Bowie, MD)
- 23 hours ago
Key Responsibilities Provide deskside support for PC hardware, peripherals, printers, and related equipment Troubleshoot and resolve issues with Windows operating systems and Microsoft Office applications...
In PersonHelp Desk Lead/ Senior Engineer (VA EHRM)
- General Dynamics Information Technology
- Washington, DC (17 miles from Bowie, MD)
- 1 day ago
- Washington, DC (17 miles from Bowie, MD)
- 1 day ago
Key Responsibilities Help Desk Leadership & Operations Stand up and manage a comprehensive help desk supporting EHR implementation and sustainment activities....
Remote HybridHelpdesk Manager - Financial Support
- Edgewater Federal Solutions
- Alexandria, VA (21 miles from Bowie, MD)
- 1 day ago
- Alexandria, VA (21 miles from Bowie, MD)
- 1 day ago
Overview Finance Team Leads provide administrative oversight for a team of 56 Financial Support Analysts responsible for Tier 2/3 DTS financial escalations during core business hours....
In PersonHelpdesk Manager - General Team
- Edgewater Federal Solutions
- Alexandria, VA (21 miles from Bowie, MD)
- 1 day ago
- Alexandria, VA (21 miles from Bowie, MD)
- 1 day ago
Prior experience on a government contract supporting DoD end users....
In PersonApplication Support Specialist, (Consultant, Business & Product Delivery)
- Fearless
- Baltimore, MD (21 miles from Bowie, MD)
- 2 days ago
- Baltimore, MD (21 miles from Bowie, MD)
- 2 days ago
These events range from one to five days in length and require full on-site participation Your Responsibilities in this Role: Provide Tier 1 and Tier 2 help desk support for LMS users, including troubleshooting...
In Person- Insight Global
- Derwood, MD (23 miles from Bowie, MD)
- 5 days ago
- Derwood, MD (23 miles from Bowie, MD)
- 5 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- Inserso
- Washington, DC (17 miles from Bowie, MD)
- 7 days ago
- Washington, DC (17 miles from Bowie, MD)
- 7 days ago
HDI Support Center Manager or Service Level Management Certification. Experience supporting federal agencies....
In Person- Integral Consulting Services Inc.
- McLean, VA (23 miles from Bowie, MD)
- 8 days ago
- McLean, VA (23 miles from Bowie, MD)
- 8 days ago
Qualifications Required: Bachelor's Degree with 10 years of experience in IT support 5 years of support as a Help Desk Manager Knowledge of ServiceNow ITIL v4 Certified Secret Clearance Preferred: Experience...
In Person- TEKsystems
- Washington, DC (17 miles from Bowie, MD)
- 8 days ago
- Washington, DC (17 miles from Bowie, MD)
- 8 days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In Person- RWD Consulting, LLC
- Washington, DC (17 miles from Bowie, MD)
- 10 days ago
- Washington, DC (17 miles from Bowie, MD)
- 10 days ago
Location: Washington, DC-On-Site Only-Must Be a US Citizen-No Sponsorship 5+ years IT help desk management in federal/government settings....
In Person- Sikich Llp
- Washington, DC (17 miles from Bowie, MD)
- 10 days ago
- Washington, DC (17 miles from Bowie, MD)
- 10 days ago
Position summary Sikich is seeking a skilled Help Desk Lead to support team members quality of work across all aspects of the help desk supporting our end users, industry members and internal engineering...
In Person- iQuasar LLC
- Alexandria, VA (21 miles from Bowie, MD)
- 13 days ago
- Alexandria, VA (21 miles from Bowie, MD)
- 13 days ago
HDI Support Center Manager is preferred. Demonstrate five (5) years successful leadership or equivalent experience....
In Person Contract- Leader Communications Inc
- Alexandria, VA (21 miles from Bowie, MD)
- 13 days ago
- Alexandria, VA (21 miles from Bowie, MD)
- 13 days ago
Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO)....
In PersonDemographic Data for Bowie, MD
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Salary for Help Desk Manager Jobs in Bowie, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Bowie, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Bomgar
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- SQL Server Integration Services
- BMC Remedy
- Problem Management
- Apple OS X
- System Engineering
- Technical Troubleshooting
- IT Service Management
- MacOS
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- Knowledge Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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