Help Desk Manager Jobs in Berwyn Heights, MD
- Booz Allen
- McLean, VA (13 miles from Berwyn Heights, MD)
- 2 days ago
- McLean, VA (13 miles from Berwyn Heights, MD)
- 2 days ago
IT Help Desk Supervisor Key Role: Provides in-depth support and leads problem-solving and implementation efforts for specific technology products or applications....
In Person- DLH Holdings Corp.
- Bethesda, MD (9 miles from Berwyn Heights, MD)
- 2 days ago
- Bethesda, MD (9 miles from Berwyn Heights, MD)
- 2 days ago
Specialized experience includes: Staff management, Recruitment, and Retention, Service Desk/ Service Desk management At least one Help Desk Institute certification: Help Desk Manager, Desktop Support...
In PersonIncident/Problem/Queue Manager
- Leidos
- Fort Washington, MD (17 miles from Berwyn Heights, MD)
- 2 days ago
- Fort Washington, MD (17 miles from Berwyn Heights, MD)
- 2 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIncident/Problem/Queue Manager
- Leidos Holdings Inc.
- Washington, DC (9 miles from Berwyn Heights, MD)
- 2 days ago
- Washington, DC (9 miles from Berwyn Heights, MD)
- 2 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIT Service Desk Manager (Recent Law Firm Experience Required)
- HCM Staffing and Consulting
- Washington, DC (9 miles from Berwyn Heights, MD)
- 3 days ago
- Washington, DC (9 miles from Berwyn Heights, MD)
- 3 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
In Person- Optimal Networks
- Rockville, MD (13 miles from Berwyn Heights, MD)
- 6 days ago
- Rockville, MD (13 miles from Berwyn Heights, MD)
- 6 days ago
. - Desktop Operating Systems - Windows and macOS - Software Support across various types of software (e.g., MS Office, POS system, accounting software etc.) - User Administration and Identity Management...
In Person- A&T Systems
- Annapolis, MD (20 miles from Berwyn Heights, MD)
- 6 days ago
- Annapolis, MD (20 miles from Berwyn Heights, MD)
- 6 days ago
Help Desk Manager Annapolis Description Candidate Duties include: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail...
In PersonSupervisor - Help Desk (Onsite - Washington, D.C.)
- Maximus
- Washington, DC (9 miles from Berwyn Heights, MD)
- 8 days ago
- Washington, DC (9 miles from Berwyn Heights, MD)
- 8 days ago
. - Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored...
In PersonManager Technical Support, OMHS Integration and Deployment (I&D)
- Amazon
- Arlington, VA (12 miles from Berwyn Heights, MD)
- 8 days ago
- Arlington, VA (12 miles from Berwyn Heights, MD)
- 8 days ago
Description We are seeking a Senior Manager to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America....
In Person- Kyndryl
- Washington, DC (9 miles from Berwyn Heights, MD)
- 14 days ago
- Washington, DC (9 miles from Berwyn Heights, MD)
- 14 days ago
We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In PersonTier 2 / Help Desk lead - Top Secret clearance
- General Dynamics Information Technology
- Washington, DC (9 miles from Berwyn Heights, MD)
- 15 days ago
- Washington, DC (9 miles from Berwyn Heights, MD)
- 15 days ago
Required Technical Skills: Technical support, networking, application support, problem solving....
In PersonActioNet, Inc. Careers - Service Desk Manager
- ActioNet, Inc.
- Washington, DC (9 miles from Berwyn Heights, MD)
- 16 days ago
- Washington, DC (9 miles from Berwyn Heights, MD)
- 16 days ago
You will train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all types of computer systems and...
Hybrid- Eclaro
- Arlington, VA (12 miles from Berwyn Heights, MD)
- 18 days ago
- Arlington, VA (12 miles from Berwyn Heights, MD)
- 18 days ago
Supports continual development of the service desk function, to include promoting a service-oriented culture and maintaining service desk SOPs....
In Person- Charles F. Day & Associates
- Alexandria, VA (14 miles from Berwyn Heights, MD)
- 21 days ago
- Alexandria, VA (14 miles from Berwyn Heights, MD)
- 21 days ago
CONTINGENT UPON CONTRACT AWARD Clearance: Public Trust Location: Alexandria, VA, possibility of remote/telework The contractor shall provide a Help Desk Manager to maintain, oversee, and support ticket...
In PersonSenior Application Support Specialist
- EXIGER
- McLean, VA (13 miles from Berwyn Heights, MD)
- 28 days ago
- McLean, VA (13 miles from Berwyn Heights, MD)
- 28 days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
HybridDemographic Data for Berwyn Heights, MD
Moving to Berwyn Heights, MD? Find some basic demographic data about Berwyn Heights, MD below.
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Salary for Help Desk Manager Jobs in Berwyn Heights, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Berwyn Heights, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Hardware Support
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- Knowledge Management
- Information Technology Management
- MacOS
- Pivot Tables
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Standard Operating Procedures
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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