Help Desk Manager Jobs in Baltimore, MD
Help Desk Supervisor/Sr. User Trainer
- Leidos
- Bowie, MD (21 miles from Baltimore, MD)
- 1 day ago
- Bowie, MD (21 miles from Baltimore, MD)
- 1 day ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonOperations Support Manager, Senior
- Leidos
- Odenton, MD (17 miles from Baltimore, MD)
- 7 days ago
- Odenton, MD (17 miles from Baltimore, MD)
- 7 days ago
The National Security Sector (NSS) seeks a highly qualified and trained Senior Business Operations Support Manager, to lead the daily operations of the Leidos Program Management Office (PMO) to support...
In Person- Insight Global
- Windsor Mill, MD (8 miles from Baltimore, MD)
- 17 days ago
- Windsor Mill, MD (8 miles from Baltimore, MD)
- 17 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (14 miles from Baltimore, MD)
- 60+ days ago
- Annapolis Junction, MD (14 miles from Baltimore, MD)
- 60+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonDemographic Data for Baltimore, MD
Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Baltimore, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Baltimore, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Data Governance
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Mobile Device Management
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Liaison
- Microsoft Active Directory
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Military Background
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Reporting
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Education Experience
- Bachelor's Degree
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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