Help Desk Manager Jobs in Baltimore, MD
Application Support Specialist, (Consultant, Business & Product
- Fearless
- Baltimore, MD
- 2 hours ago
- Baltimore, MD
- 2 hours ago
These events range from one to five days in length and require full on-site participation Your Responsibilities in this Role: Provide Tier 1 and Tier 2 help desk support for LMS users, including troubleshooting...
In PersonApplication Support Specialist, (Consultant, Business & Product Delivery)
- Fearless
- Baltimore, MD
- 2 days ago
- Baltimore, MD
- 2 days ago
These events range from one to five days in length and require full on-site participation Your Responsibilities in this Role: Provide Tier 1 and Tier 2 help desk support for LMS users, including troubleshooting...
In PersonApplication Support Specialist ? Procure to Pay
- iQuasar
- Laurel, MD (19 miles from Baltimore, MD)
- 23 days ago
- Laurel, MD (19 miles from Baltimore, MD)
- 23 days ago
Application Support Specialist? Procure to Pay iQuasar LLC is seeking an Oracle EBS Sr. Application Support Specialist in Laurel Maryland....
In Person Contract- Insight Global
- Windsor Mill, MD (8 miles from Baltimore, MD)
- 26 days ago
- Windsor Mill, MD (8 miles from Baltimore, MD)
- 26 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- Tyto Athene, LLC
- Fort Meade, MD (16 miles from Baltimore, MD)
- 28 days ago
- Fort Meade, MD (16 miles from Baltimore, MD)
- 28 days ago
This position performs Service Desk Management and leads all customer support, service level requirements, customer service training, and Information Technology Services Management (ITSM)....
In Person- UM23 Bowie State University (BSU)
- Bowie, MD (21 miles from Baltimore, MD)
- 30+ days ago
- Bowie, MD (21 miles from Baltimore, MD)
- 30+ days ago
ITIL Foundation - IT Service Management Certification. Part - time telecommuting authorized....
Remote- Leidos
- Glenn Dale, MD (23 miles from Baltimore, MD)
- 30+ days ago
- Glenn Dale, MD (23 miles from Baltimore, MD)
- 30+ days ago
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice....
In PersonDemographic Data for Baltimore, MD
Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.
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Salary for Help Desk Manager Jobs in Baltimore, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Baltimore, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Bomgar
- Remote Support
- Windows 10
- IT Leadership
- IT Operations
- SQL Server Integration Services
- BMC Remedy
- Problem Management
- Apple OS X
- System Engineering
- Technical Troubleshooting
- IT Service Management
- MacOS
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- Knowledge Management
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Prioritizing
- Military Background
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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