Help Desk Manager Jobs in Arlington, MD
- Jobs for Humanity
- Baltimore, MD (4 miles from Arlington, MD)
- 30+ days ago
- Baltimore, MD (4 miles from Arlington, MD)
- 30+ days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In Person- Insight Global
- Windsor Mill, MD (5 miles from Arlington, MD)
- 30+ days ago
- Windsor Mill, MD (5 miles from Arlington, MD)
- 30+ days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonDemographic Data for Arlington, MD
Moving to Arlington, MD? Find some basic demographic data about Arlington, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Arlington, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Arlington, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Sybase
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Application Support
- Service Now PaaS
- Windows OS
- SQL Server Integration Services
- Computer Operations
- IT Service Management
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Operating Systems
- User Experience
- Incident Management
- Mobile Device Management
- VoIP
- IT Support
- Zendesk
- Computer Science
- Disaster Recovery
- ServiceNow
- ITIL
- Help Desk Support
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Affirmative Action
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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