Help Desk Manager Jobs in Annapolis, MD
Help Desk Supervisor/Sr. User Trainer
- Leidos
- Riverdale, MD (19 miles from Annapolis, MD)
- 1 day ago
- Riverdale, MD (19 miles from Annapolis, MD)
- 1 day ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (21 miles from Annapolis, MD)
- 30+ days ago
- Hyattsville, MD (21 miles from Annapolis, MD)
- 30+ days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (24 miles from Annapolis, MD)
- 30+ days ago
- Silver Spring, MD (24 miles from Annapolis, MD)
- 30+ days ago
support....
HybridHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics
- Annapolis, MD
- 45+ days ago
- Annapolis, MD
- 45+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (16 miles from Annapolis, MD)
- 45+ days ago
- Annapolis Junction, MD (16 miles from Annapolis, MD)
- 45+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonApplication Support Specialist
- CACI
- College Park, MD (20 miles from Annapolis, MD)
- 90+ days ago
- College Park, MD (20 miles from Annapolis, MD)
- 90+ days ago
supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...
RemoteDemographic Data for Annapolis, MD
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Salary for Help Desk Manager Jobs in Annapolis, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Healthcare IT
- Windows 7
- Remote Support
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Drupal CMS
- IT Service Management
- Windows Server
- Service Delivery
- MacOS
- Operating Systems
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Resolution
- Microsoft Office 365
- Data Management
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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