Help Desk Manager Jobs in Accokeek, MD
- NuAxis LLC
- Washington, DC (16 miles from Accokeek, MD)
- 1 day ago
- Washington, DC (16 miles from Accokeek, MD)
- 1 day ago
We are currently seeking a talented and motivated Help Desk Manager to join our team supporting WMATA....
In Person- CGI Group, Inc.
- Arlington, VA (16 miles from Accokeek, MD)
- 3 days ago
- Arlington, VA (16 miles from Accokeek, MD)
- 3 days ago
support....
In Person- CGI Group, Inc.
- Arlington, VA (16 miles from Accokeek, MD)
- 3 days ago
- Arlington, VA (16 miles from Accokeek, MD)
- 3 days ago
Experience with IT service management (ITSM) frameworks (e.g., ITIL) is often preferred....
In Person- ZP Group
- Washington, DC (16 miles from Accokeek, MD)
- 3 days ago
- Washington, DC (16 miles from Accokeek, MD)
- 3 days ago
Responsibilities of the Enterprise Service Desk Manager: Take full ownership of IT Service Management (ITSM) processes on the Service Desk, including incident, request, problem, event, and risk management...
In Person- Arnold & Porter
- Washington, DC (16 miles from Accokeek, MD)
- 4 days ago
- Washington, DC (16 miles from Accokeek, MD)
- 4 days ago
Minimum four years' experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
In PersonIncident/Problem/Queue Manager
- Leidos
- Fort Washington, MD (6 miles from Accokeek, MD)
- 6 days ago
- Fort Washington, MD (6 miles from Accokeek, MD)
- 6 days ago
technicians Manage technician workload balance by queue assignment and queue management Will support tickets being entered through Self Service Portal for accuracy and assignment Apply subject matter...
In PersonIT Service Desk Manager (Recent Law Firm Experience Required)
- HCM Staffing and Consulting
- Washington, DC (16 miles from Accokeek, MD)
- 7 days ago
- Washington, DC (16 miles from Accokeek, MD)
- 7 days ago
Working knowledge of and technical experience providing support for computer related systems which include but are not limited to the following areas: computer and mobile device Operating systems, Application...
In PersonSupervisor - Help Desk (Onsite - Washington, D.C.)
- Maximus
- Washington, DC (16 miles from Accokeek, MD)
- 12 days ago
- Washington, DC (16 miles from Accokeek, MD)
- 12 days ago
. - Ensure that all phases of desktop support including; installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored...
In PersonManager Technical Support, OMHS Integration and Deployment (I&D)
- Amazon
- Arlington, VA (16 miles from Accokeek, MD)
- 12 days ago
- Arlington, VA (16 miles from Accokeek, MD)
- 12 days ago
Description We are seeking a Senior Manager to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America....
In Person- Kyndryl
- Washington, DC (16 miles from Accokeek, MD)
- 18 days ago
- Washington, DC (16 miles from Accokeek, MD)
- 18 days ago
We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In PersonActioNet, Inc. Careers - Service Desk Manager
- ActioNet, Inc.
- Washington, DC (16 miles from Accokeek, MD)
- 20 days ago
- Washington, DC (16 miles from Accokeek, MD)
- 20 days ago
You will train and mentor staff responsible for phone and in-person support to users in e-mail, directories, computer operating systems, and desktop applications for all types of computer systems and...
Hybrid- Eclaro
- Arlington, VA (16 miles from Accokeek, MD)
- 22 days ago
- Arlington, VA (16 miles from Accokeek, MD)
- 22 days ago
Thorough knowledge, fulfilling requests and resolving incidents related to end user technologies involving laptops (Windows), printers, mobile devices, Windows 10, Active Directory, SharePoint, Teams...
In PersonSenior Application Support Specialist
- EXIGER
- McLean, VA (20 miles from Accokeek, MD)
- 30+ days ago
- McLean, VA (20 miles from Accokeek, MD)
- 30+ days ago
Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written....
Hybrid- Perspecta
- Arlington, VA (16 miles from Accokeek, MD)
- 30+ days ago
- Arlington, VA (16 miles from Accokeek, MD)
- 30+ days ago
Oversee Tier 1 Service Desk support, (e.g., Service Desk as a Service (SDaaS), ITSM Software as a Service (SaaS), enterprise end-user support, and overall escalation support)....
In Person- ValidaTek
- McLean, VA (20 miles from Accokeek, MD)
- 30+ days ago
- McLean, VA (20 miles from Accokeek, MD)
- 30+ days ago
Ability to lead and guide a team, providing technical direction and support. Deep knowledge of enterprise hardware, software, networking, and security protocols. A TS/SCI clearance....
In PersonDemographic Data for Accokeek, MD
Moving to Accokeek, MD? Find some basic demographic data about Accokeek, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Accokeek, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Accokeek, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- WAN Design / Implementation
- LAN
- Systems Center Configuration Manager
- BMC Remedy
- Remote Support
- IT Leadership
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Infrastructure Management
- Service Now PaaS
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Pivot Tables
- IT Support
- Computer Science
- Routing
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Microsoft Active Directory
- Information Technology
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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