Help Desk Manager Jobs in Wood Dale, IL
- Chicago, IL (17 miles from Wood Dale, IL)
- 5 days ago
- Chicago, IL (17 miles from Wood Dale, IL)
- 5 days ago
Assist in developing and implementing IT service management (ITSM) best practices. Analyze metrics (ticket volume, response times, customer satisfaction) to report performance and trends....
Clinical Application Support Specialist II- NM
- Chicago, IL (17 miles from Wood Dale, IL)
- 6 days ago
- Chicago, IL (17 miles from Wood Dale, IL)
- 6 days ago
As a Clinical Application Support Specialist ( CASS ) you are the first point of contact for our customers and set the tone for the rest of their experience....
Remote WorkApplication Support Specialist
- Lisle, IL (13 miles from Wood Dale, IL)
- 8 days ago
- Lisle, IL (13 miles from Wood Dale, IL)
- 8 days ago
Our Team We are a team of 10 supporting Molex Product Development end users globally. We support a portfolio of applications the enable engineers to innovate and design....
Enterprise Application Support Manager
- Chicago, IL (17 miles from Wood Dale, IL)
- 12 days ago
- Chicago, IL (17 miles from Wood Dale, IL)
- 12 days ago
The Manager of Enterprise Operations will provide leadership to a team of senior operations professionals, focusing on improving operational efficiency, enhancing customer satisfaction, and...
Application Support Specialist
- Chicago, IL (17 miles from Wood Dale, IL)
- 25 days ago
- Chicago, IL (17 miles from Wood Dale, IL)
- 25 days ago
Carrier Systems) and operating systems Education, Knowledge, Training, Skills and Experience Required: 2 to 3+ years experience administering a core Broker Management Systems preferred (Epic, TAM, Sagitta...
Enterprise Service Desk Manager
- Rolling Meadows, IL (7 miles from Wood Dale, IL)
- 26 days ago
- Rolling Meadows, IL (7 miles from Wood Dale, IL)
- 26 days ago
Deep understanding of IT service management frameworks, SLAs, and performance metrics....
- Lockport, IL (24 miles from Wood Dale, IL)
- 45+ days ago
- Lockport, IL (24 miles from Wood Dale, IL)
- 45+ days ago
Position Type: Support Staff/ Help Desk Manager Date Posted: 8/29/2025 Location: East Campus Date Available: October 2025 Closing Date: 09/12/2025    HELP DESK MANAGER Lockport Township High...
Clinical Application Support Specialist (27444)
- Chicago, IL (17 miles from Wood Dale, IL)
- 90+ days ago
- Chicago, IL (17 miles from Wood Dale, IL)
- 90+ days ago
YOUR ROLE: The Clinical Application Support Specialist is responsible for the day-to-day support, troubleshooting, and optimization of clinical applications, including athenaOne, Dorsata, Azara, remote...
Demographic Data for Wood Dale, IL
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Salary for Help Desk Manager Jobs in Wood Dale, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Wood Dale, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- IT Operations
- Remote Support
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- MacOS
- Incident Management
- Zendesk
- Pivot Tables
- Computer Science
- Routing
- Help Desk Support
- IT Support
- Apple iOS
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Telecom
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Standard Operating Procedures
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Process Improvement
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Mentoring
- Telephone Skills
- Employee Development
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Organization
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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