Help Desk Manager Jobs in Waukegan, IL
Help Desk Supervisor - Oakton College
- Oakton Community College
- Des Plaines, IL (21 miles from Waukegan, IL)
- 10 days ago
- Des Plaines, IL (21 miles from Waukegan, IL)
- 10 days ago
As needed, provide technical support for a wide range of hardware, software, network, and system issues, including but not limited to: Operating systems (Windows, macOS) Desktop and cloud applications...
In PersonHelp Desk Supervisor - Oakton College Oakton College
- Oakton College
- Des Plaines, IL (21 miles from Waukegan, IL)
- 12 days ago
- Des Plaines, IL (21 miles from Waukegan, IL)
- 12 days ago
As needed, provide technical support for a wide range of hardware, software, network, and system issues, including but not limited to: Operating systems (Windows, macOS) Desktop and cloud applications...
In Person- Oakton Community College
- Des Plaines, IL (21 miles from Waukegan, IL)
- 12 days ago
- Des Plaines, IL (21 miles from Waukegan, IL)
- 12 days ago
As needed, provide technical support for a wide range of hardware, software, network, and system issues, including but not limited to: Operating systems (Windows, macOS) Desktop and cloud applications...
In Person- Woodward Inc.
- Niles, IL (23 miles from Waukegan, IL)
- 19 days ago
- Niles, IL (23 miles from Waukegan, IL)
- 19 days ago
Technical Expertise: Possesses in depth knowledge of IT client services technologies and best practices to provide effective technical guidance and support....
In PersonApplication Support Specialist 3
- Northwestern University
- Evanston, IL (22 miles from Waukegan, IL)
- 21 days ago
- Evanston, IL (22 miles from Waukegan, IL)
- 21 days ago
Provides an advanced level of support during major changes to or rollout of enterprise applications and services. Reviews and recommends support processes and internal support documentation....
In PersonManager OF Application Support
- Insight Global
- Lake Forest, IL (8 miles from Waukegan, IL)
- 28 days ago
- Lake Forest, IL (8 miles from Waukegan, IL)
- 28 days ago
Lead Applications Operations COE for reliability and performance. Oversee offshore team and onsite resource; ensure 34 hours overlap. Daily hands-on engagement with client manager and ITC team....
In PersonDemographic Data for Waukegan, IL
Moving to Waukegan, IL? Find some basic demographic data about Waukegan, IL below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Waukegan, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Waukegan, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- Public Key Infrastructure
- Problem Management
- IT Operations
- IT Leadership
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Network Administration
- Service Delivery
- VoIP
- Operating Systems
- Incident Management
- Computer Science
- IT Support
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Microsoft SharePoint
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Flexibility
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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