Help Desk Manager Jobs in Verona, IL
- Bowling Green State University
- Campus, IL (17 miles from Verona, IL)
- 26 days ago
- Campus, IL (17 miles from Verona, IL)
- 26 days ago
The Service Desk supports over 70,000 BGSU community members....
Hybrid Full TimeDemographic Data for Verona, IL
Moving to Verona, IL? Find some basic demographic data about Verona, IL below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Verona, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Verona, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- WAN Design / Implementation
- LAN
- BMC Remedy
- Remote Support
- Virus Removal
- Technical Troubleshooting
- Problem Management
- IT Operations
- Network Operations
- Service Now PaaS
- Windows OS
- Infrastructure Management
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- MacOS
- Knowledge Management
- Information Technology Management
- Zendesk
- IT Support
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Process Improvement
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Employee Development
- Bachelor's Degree
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
- Solaris
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