Help Desk Manager Jobs in Troy, IL

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Application Support Manager, Information Technology

  • NISA
  • Saint Louis, MO (17 miles from Troy, IL)
  • 30+ days ago
  • Saint Louis, MO (17 miles from Troy, IL)
  • 30+ days ago

This role is pivotal in managing production support, driving root cause analysis, and improving our support processes to enhance operational efficiency....

In Person

Demographic Data for Troy, IL

Moving to Troy, IL? Find some basic demographic data about Troy, IL below.

Local
National
15,431
230
Medium/Sm

Help Desk Manager Online Courses and Training Opportunities

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QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
edX
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...
QA
SDI Service Desk Manager - SDM
Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course...
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Title Synonyms

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Salary for Help Desk Manager Jobs in Troy, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Troy, IL offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.4%
Vocational Degree or Certification
13.3%
High School or GED
7.1%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Troy, IL
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!