Help Desk Manager Jobs in Sugar Grove, IL
Application Support Specialist
- Insight Global
- Carol Stream, IL (19 miles from Sugar Grove, IL)
- 25 days ago
- Carol Stream, IL (19 miles from Sugar Grove, IL)
- 25 days ago
at Insight Global in Carol Stream, Illinois, United States Job Description Job Description A Client Communications Management Firm is seeking an Application Support Specialist....
In Person- Lockport Township High School
- Lockport, IL (23 miles from Sugar Grove, IL)
- 90+ days ago
- Lockport, IL (23 miles from Sugar Grove, IL)
- 90+ days ago
Position Type: Support Staff/ Help Desk Manager Date Posted: 8/29/2025 Location: East Campus Date Available: October 2025 Closing Date: 09/12/2025    HELP DESK MANAGER Lockport Township High...
In PersonDemographic Data for Sugar Grove, IL
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Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Sugar Grove, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sugar Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- ITIL Certified
- LAN
- ConnectWise
- Remote Support
- IT Leadership
- Virus Removal
- Problem Management
- IT Operations
- DHCP
- Windows 10
- Windows OS
- Infrastructure Management
- Application Support
- IT Service Management
- Incident Management
- Network Administration
- Skype
- Service Delivery
- MacOS
- Operating Systems
- Mobile Device Management
- VoIP
- Knowledge Management
- IT Support
- Information Technology Management
- Pivot Tables
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Root Cause Analysis
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Policy Development
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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