Help Desk Manager Jobs in Spring Grove, IL
Application Support Specialist I
- Zurich Insurance Company Ltd.
- Waukegan, IL (20 miles from Spring Grove, IL)
- 3 days ago
- Waukegan, IL (20 miles from Spring Grove, IL)
- 3 days ago
Complies with IT service management governance, standards and polices. Provides input for service level performance reports to the business generating improvement actions where necessary....
In Person Full Time- Cole-Parmer
- Vernon Hills, IL (19 miles from Spring Grove, IL)
- 4 days ago
- Vernon Hills, IL (19 miles from Spring Grove, IL)
- 4 days ago
Proven industry experience in the life sciences, with responsibility for managing technical support teams and supporting a broad portfolio of laboratory instruments, fluid handling, and process equipment...
HybridManager OF Application Support
- Insight Global
- Lake Forest, IL (22 miles from Spring Grove, IL)
- 30+ days ago
- Lake Forest, IL (22 miles from Spring Grove, IL)
- 30+ days ago
Lead Applications Operations COE for reliability and performance. Oversee offshore team and onsite resource; ensure 34 hours overlap. Daily hands-on engagement with client manager and ITC team....
In PersonDemographic Data for Spring Grove, IL
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Salary for Help Desk Manager Jobs in Spring Grove, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Spring Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Remote Support
- Windows 10
- Unix/Linux
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Technical Troubleshooting
- Windows OS
- Data Governance
- Application Support
- MacOS
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- Change Control
- Service Delivery
- Mobile Device Management
- Operating Systems
- Incident Management
- UNIX
- Computer Science
- IT Support
- Citrix
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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