Help Desk Manager Jobs in Roanoke, IL
Application Support Specialist I
- Zurich Insurance Company Ltd.
- Peoria, IL (21 miles from Roanoke, IL)
- 3 hours ago
- Peoria, IL (21 miles from Roanoke, IL)
- 3 hours ago
Complies with IT service management governance, standards and polices. Provides input for service level performance reports to the business generating improvement actions where necessary....
In Person Full TimeDemographic Data for Roanoke, IL
Moving to Roanoke, IL? Find some basic demographic data about Roanoke, IL below.
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Salary for Help Desk Manager Jobs in Roanoke, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Roanoke, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Unix/Linux
- Windows OS
- Technical Troubleshooting
- Application Support
- Data Governance
- Knowledge Management
- IT Service Management
- SQL Server Integration Services
- MacOS
- Change Control
- Service Delivery
- Mobile Device Management
- VoIP
- Operating Systems
- Incident Management
- UNIX
- Computer Science
- IT Support
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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