Help Desk Manager Jobs in Riverdale, IL
- Illinois Housing Development
- Chicago, IL (17 miles from Riverdale, IL)
- 14 days ago
- Chicago, IL (17 miles from Riverdale, IL)
- 14 days ago
Use service management tools (e.g., ServiceNow, Fresh, Jira) to produce and present regular reports on IT service performance, budget, and improvement initiatives to senior management....
HybridTier 1 Help Desk - Application support specialist
- Alert IT Solutions
- Downers Grove, IL (23 miles from Riverdale, IL)
- 20 days ago
- Downers Grove, IL (23 miles from Riverdale, IL)
- 20 days ago
Responsibilities Provide Tier-1 help desk support for the LLCS application portal Assist users with: - System login and access issues; navigating the application poretal; submitting licensing information...
In PersonHelp Desk Manager - Internal IT
- Proven IT
- Tinley Park, IL (12 miles from Riverdale, IL)
- 30+ days ago
- Tinley Park, IL (12 miles from Riverdale, IL)
- 30+ days ago
The Help Desk Manager is responsible for the strategic leadership, operational performance, and continuous improvement of the IT Service Desk supporting employees across multiple sites and multiple...
In Person Part Time- Green Thumb Industries (GTI)
- Chicago, IL (17 miles from Riverdale, IL)
- 45+ days ago
- Chicago, IL (17 miles from Riverdale, IL)
- 45+ days ago
This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management....
RemoteEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Chicago, IL (17 miles from Riverdale, IL)
- 60+ days ago
- Chicago, IL (17 miles from Riverdale, IL)
- 60+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Riverdale, IL
Moving to Riverdale, IL? Find some basic demographic data about Riverdale, IL below.
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Salary for Help Desk Manager Jobs in Riverdale, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Riverdale, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- IT Operations
- Remote Support
- IT Leadership
- Windows 10
- Routers
- Apex
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Technical Leadership
- Switches
- IT Service Management
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- MacOS
- Change Control
- Computer Science
- Operating Systems
- Mobile Device Management
- Knowledge Management
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Problem Resolution
- Installation
- Resolution
- Agile
- Microsoft Active Directory
- Continuous Improvement
- Liaison
- Information Technology
- Technical Support
- Staffing
- Engineering
- Microsoft Windows
- Written Communication
- Prioritizing
- Customer Relations
- Troubleshooting
- Collaboration
- Documentation
- Mentoring
- Reporting
- Coaching
- Employee Development
- Flexibility
- Project Management
- Problem Solving
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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