Help Desk Manager Jobs in Naperville, IL
Enterprise Service Desk Manager
- Rolling Meadows, IL (21 miles from Naperville, IL)
- 16 days ago
- Rolling Meadows, IL (21 miles from Naperville, IL)
- 16 days ago
Deep understanding of IT service management frameworks, SLAs, and performance metrics....
- Lockport, IL (11 miles from Naperville, IL)
- 30+ days ago
- Lockport, IL (11 miles from Naperville, IL)
- 30+ days ago
Position Type: Support Staff/ Help Desk Manager Date Posted: 8/29/2025 Location: East Campus Date Available: October 2025 Closing Date: 09/12/2025    HELP DESK MANAGER Lockport Township High...
Demographic Data for Naperville, IL
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Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Naperville, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Remote Desktop Protocol
- BMC Remedy
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Leadership
- Network Operations
- Technical Troubleshooting
- Problem Management
- Remote Support
- Application Support
- Windows OS
- Infrastructure Management
- Windows 10
- IT Service Management
- Mobile Device Management
- Change Control
- Service Delivery
- Operating Systems
- MacOS
- Incident Management
- Computer Science
- IT Support
- R Programming
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Employee Development
- Policy Development
- Coaching
- Education Experience
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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