Help Desk Manager Jobs in Mount Prospect, IL
Sr Manager, Technical Support Engineering (Government Cloud & Public Sector)
- Salesforce
- Chicago, IL (17 miles from Mount Prospect, IL)
- moments ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- moments ago
management frameworks. * Experience leading support in multi-cloud deployments (e.g., PSS + OmniStudio + Revenue)....
In Person- Woodward Inc.
- Niles, IL (6 miles from Mount Prospect, IL)
- 6 days ago
- Niles, IL (6 miles from Mount Prospect, IL)
- 6 days ago
Technical Expertise: Possesses in depth knowledge of IT client services technologies and best practices to provide effective technical guidance and support....
In Person- Federal Home Loan Bank Of Chicago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 8 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 8 days ago
Promote a culture of accountability, quality, and service excellence across the support organization. Provide 24x7 on-call support coverage as needed....
In PersonApplication Support Specialist 3
- Northwestern University
- Evanston, IL (11 miles from Mount Prospect, IL)
- 8 days ago
- Evanston, IL (11 miles from Mount Prospect, IL)
- 8 days ago
Provides an advanced level of support during major changes to or rollout of enterprise applications and services. Reviews and recommends support processes and internal support documentation....
In PersonManager OF Application Support
- Insight Global
- Lake Forest, IL (12 miles from Mount Prospect, IL)
- 15 days ago
- Lake Forest, IL (12 miles from Mount Prospect, IL)
- 15 days ago
Lead Applications Operations COE for reliability and performance. Oversee offshore team and onsite resource; ensure 34 hours overlap. Daily hands-on engagement with client manager and ITC team....
In PersonClinical Application Support Specialist, Electronic Health Record (EHR) Required
- Chicago, IL (17 miles from Mount Prospect, IL)
- 15 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 15 days ago
setting is preferred. – Familiarity with Electronic Health Record (EHR) systems, particularly AthenaOne or Athena Practice. – Proficiency in MS Office applications and Windows operating...
In PersonClinical Application Support Specialist, Electronic Health Record (EHR) Required - M
- Next Step Systems
- Chicago, IL (17 miles from Mount Prospect, IL)
- 15 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 15 days ago
setting is preferred. - Familiarity with Electronic Health Record (EHR) systems, particularly AthenaOne or Athena Practice. - Proficiency in MS Office applications and Windows operating systems. -...
In PersonApplication Support Specialist
- Insight Global
- Carol Stream, IL (14 miles from Mount Prospect, IL)
- 16 days ago
- Carol Stream, IL (14 miles from Mount Prospect, IL)
- 16 days ago
A Client Communications Management Firm is seeking an Application Support Specialist....
In Person- Daniels Health
- Chicago, IL (17 miles from Mount Prospect, IL)
- 29 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 29 days ago
We are seeking an experienced IT Service Desk Manager to lead and develop our team of IT Support Specialists....
In Person- EMPIST, LLC
- Chicago, IL (17 miles from Mount Prospect, IL)
- 30+ days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 30+ days ago
Responsibilities: Play a critical role in overseeing the support and maintenance of our clients' IT infrastructure in a 24/7/365 delivery model....
In PersonSW/App/Cloud Tech Support Manager
- Accenture
- Chicago, IL (17 miles from Mount Prospect, IL)
- 45+ days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 45+ days ago
Job Description SW/App/Cloud Tech Support Manager (Accenture LLP; Chicago, IL): Accenture LLP has multiple openings for the position of SW/App/Cloud Tech Support Manager in Chicago, IL, and the job...
In PersonDemographic Data for Mount Prospect, IL
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Salary for Help Desk Manager Jobs in Mount Prospect, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mount Prospect, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Knowledge Management
- Drupal CMS
- IT Service Management
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- VoIP
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Telecom
- Continuous Improvement
- Microsoft SharePoint
- Microsoft Active Directory
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Employee Development
- Coaching
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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