Help Desk Manager Jobs in Mount Prospect, IL
- Chicago, IL (17 miles from Mount Prospect, IL)
- 8 hours ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 8 hours ago
Develop and drive a continuous improvement process with IT Service Management; Determine root cause of issues and communicate appropriately to internal and external customers....
- Chicago, IL (17 miles from Mount Prospect, IL)
- 2 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 2 days ago
Deskside Support Technician with ServiceNow/Active Directory experience to provide Level 2 support including troubleshooting, installation and resolving issues for a retail client Job Type: Contract...
- Chicago, IL (17 miles from Mount Prospect, IL)
- 4 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 4 days ago
, deployment, support and asset disposition....
IT Manager, Application Support
- Niles, IL (6 miles from Mount Prospect, IL)
- 4 days ago
- Niles, IL (6 miles from Mount Prospect, IL)
- 4 days ago
Position Responsibilities : Brings new system-enabled business capabilities to the company Ensures support of the systems which assist those business capabilities by working within a matrixed organization...
- Chicago, IL (17 miles from Mount Prospect, IL)
- 7 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 7 days ago
Deskside Support Technician is responsible for executing device lifecycle management activities including fulfillment, provisioning, deployment, support and asset disposition....
Application Support Specialist
- Chicago, IL (17 miles from Mount Prospect, IL)
- 9 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 9 days ago
of proprietary software that runs on Windows Servers Passionate about learning trading concepts, financial instruments, and market data feeds Proactive problem-solving mindset, with the ability to suggest...
Clinical Application Support Specialist (27444)
- Chicago, IL (17 miles from Mount Prospect, IL)
- 15 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 15 days ago
YOUR ROLE: The Clinical Application Support Specialist is responsible for the day-to-day support, troubleshooting, and optimization of clinical applications, including athenaOne, Dorsata, Azara, remote...
Trading Application Support Specialist
- Chicago, IL (17 miles from Mount Prospect, IL)
- 24 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 24 days ago
Theyre looking for a skilled Senior Client Support Analyst to support institutional clients on a high-performance trading platform....
Application Support Specialist
- Schaumburg, IL (8 miles from Mount Prospect, IL)
- 28 days ago
- Schaumburg, IL (8 miles from Mount Prospect, IL)
- 28 days ago
Assist with scripting test documentation based on the business needs and technical solutions, as well sufficient understanding of the processes to document regression tests for future deployments Support...
Application Support Specialist
- Naperville, IL (22 miles from Mount Prospect, IL)
- 30+ days ago
- Naperville, IL (22 miles from Mount Prospect, IL)
- 30+ days ago
Job Description: SRK Systems Inc. has an opening for the position of Application Support Specialist....
Supervisor of Desktop Support & Operations
- Glenview, IL (5 miles from Mount Prospect, IL)
- 45+ days ago
- Glenview, IL (5 miles from Mount Prospect, IL)
- 45+ days ago
Preferred Qualifications: Experience managing an IT Service Management platform (i.e. Jira, SysAid, ServiceNow, etc.) Experience supporting a cloud-based VoIP platform....
Demographic Data for Mount Prospect, IL
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Salary for Help Desk Manager Jobs in Mount Prospect, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mount Prospect, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Remote Desktop Protocol
- Client Support
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- IT Leadership
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Cross-Functional Team Management
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Zendesk
- Mobile Device Management
- Windows 10
- Information Technology Management
- Incident Management
- Computer Science
- ServiceNow
- IT Support
- Mac Skills
- ITIL
- Help Desk Support
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Key Performance Indicator
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Budgets
- Reporting
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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