Help Desk Manager Jobs in Leland Grove, IL
Application Support Specialist I
- Zurich Insurance Company Ltd.
- Springfield, IL (2 miles from Leland Grove, IL)
- 11 days ago
- Springfield, IL (2 miles from Leland Grove, IL)
- 11 days ago
Complies with IT service management governance, standards and polices. Provides input for service level performance reports to the business generating improvement actions where necessary....
In Person Full TimeDemographic Data for Leland Grove, IL
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Salary for Help Desk Manager Jobs in Leland Grove, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Leland Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Knowledge Management
- IT Service Management
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- UNIX
- Mobile Device Management
- IT Support
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Disaster Recovery
- Installation
- Microsoft Office 365
- Customer Support
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Onboarding
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Written Communication
- Process Improvement
- Implementation
- Military Background
- Reporting
- Prioritizing
- Documentation
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Education Experience
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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