Help Desk Manager Jobs in Lake Forest, IL
- Woodward Inc.
- Niles, IL (14 miles from Lake Forest, IL)
- 4 days ago
- Niles, IL (14 miles from Lake Forest, IL)
- 4 days ago
Technical Expertise: Possesses in depth knowledge of IT client services technologies and best practices to provide effective technical guidance and support....
In PersonApplication Support Specialist 3
- Northwestern University
- Evanston, IL (15 miles from Lake Forest, IL)
- 6 days ago
- Evanston, IL (15 miles from Lake Forest, IL)
- 6 days ago
Provides an advanced level of support during major changes to or rollout of enterprise applications and services. Reviews and recommends support processes and internal support documentation....
In PersonManager OF Application Support
- Insight Global
- Lake Forest, IL
- 13 days ago
- Lake Forest, IL
- 13 days ago
Lead Applications Operations COE for reliability and performance. Oversee offshore team and onsite resource; ensure 34 hours overlap. Daily hands-on engagement with client manager and ITC team....
In PersonDemographic Data for Lake Forest, IL
Moving to Lake Forest, IL? Find some basic demographic data about Lake Forest, IL below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Lake Forest, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lake Forest, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Knowledge Management
- Drupal CMS
- IT Service Management
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- VoIP
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Key Performance Indicator
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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