Help Desk Manager Jobs in Jerseyville, IL
IT Global Service Desk Manager
- Panasonic
- Hazelwood, MO (21 miles from Jerseyville, IL)
- 30+ days ago
- Hazelwood, MO (21 miles from Jerseyville, IL)
- 30+ days ago
Technical Skills Strong expertise in ITIL/ITSM frameworks and platforms (Microsoft SCSM, ServiceNow, BMC, Jira Service Management, etc.)....
In PersonIT Deskside Support Technician II
- Endo Pharmaceuticals
- Hazelwood, MO (21 miles from Jerseyville, IL)
- 30+ days ago
- Hazelwood, MO (21 miles from Jerseyville, IL)
- 30+ days ago
Viewed as a "go to" person for hardware and operating system issues....
HybridDemographic Data for Jerseyville, IL
Moving to Jerseyville, IL? Find some basic demographic data about Jerseyville, IL below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Jerseyville, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Jerseyville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- Data Governance
- IT Service Management
- Application Support
- WebEx
- Knowledge Management
- Windows OS
- Service Delivery
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Staffing
- Engineering
- Risk Management
- Microsoft Windows
- Prioritizing
- Implementation
- Troubleshooting
- Reporting
- Mentoring
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills