Help Desk Manager Jobs in Hinckley, IL
Application Support Specialist I
- Zurich Insurance Company Ltd.
- Aurora, IL (20 miles from Hinckley, IL)
- 18 days ago
- Aurora, IL (20 miles from Hinckley, IL)
- 18 days ago
Complies with IT service management governance, standards and polices. Provides input for service level performance reports to the business generating improvement actions where necessary....
In Person Full TimeDemographic Data for Hinckley, IL
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Salary for Help Desk Manager Jobs in Hinckley, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Hinckley, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Windows 10
- Remote Support
- Unix/Linux
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- System Engineering
- Windows OS
- Application Support
- Knowledge Management
- Data Governance
- SQL Server Integration Services
- MacOS
- IT Service Management
- Computer Science
- Operating Systems
- UNIX
- Change Control
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Disaster Recovery
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Risk Management
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Reporting
- Documentation
- Prioritizing
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Budgets
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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