Help Desk Manager Jobs in Highland Park, IL

1-4 of 4 Jobs

IT Help Desk Lead

  • Chicago, IL (21 miles from Highland Park, IL)
  • 11 days ago
  • Chicago, IL (21 miles from Highland Park, IL)
  • 11 days ago

Assist in developing and implementing IT service management (ITSM) best practices. Analyze metrics (ticket volume, response times, customer satisfaction) to report performance and trends....

Clinical Application Support Specialist II- NM

  • Chicago, IL (21 miles from Highland Park, IL)
  • 12 days ago
  • Chicago, IL (21 miles from Highland Park, IL)
  • 12 days ago

As a Clinical Application Support Specialist ( CASS ) you are the first point of contact for our customers and set the tone for the rest of their experience....

Remote Work

Enterprise Service Desk Manager

  • Rolling Meadows, IL (13 miles from Highland Park, IL)
  • 30+ days ago
  • Rolling Meadows, IL (13 miles from Highland Park, IL)
  • 30+ days ago

Deep understanding of IT service management frameworks, SLAs, and performance metrics....

Clinical Application Support Specialist (27444)

  • Chicago, IL (21 miles from Highland Park, IL)
  • 90+ days ago
  • Chicago, IL (21 miles from Highland Park, IL)
  • 90+ days ago

YOUR ROLE: The Clinical Application Support Specialist is responsible for the day-to-day support, troubleshooting, and optimization of clinical applications, including athenaOne, Dorsata, Azara, remote...

Demographic Data for Highland Park, IL

Moving to Highland Park, IL? Find some basic demographic data about Highland Park, IL below.

Local
National
30,152
1,281
Medium

Help Desk Manager Online Courses and Training Opportunities

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Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
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Title Synonyms

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Salary for Help Desk Manager Jobs in Highland Park, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Highland Park, IL offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Highland Park, IL
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!