Help Desk Manager Jobs in Franklin Park, IL
Sr Manager, Technical Support Engineering (Governm
- Salesforce
- Chicago, IL (11 miles from Franklin Park, IL)
- 8 hours ago
- Chicago, IL (11 miles from Franklin Park, IL)
- 8 hours ago
About the Role We're looking for a Senior Technical Support Manager to lead and scale our Government and Public Sector support cloud team with a focus on: * Industry Public Sector Solutions (PSS) &...
In PersonHelp Desk Supervisor - Oakton College
- Oakton Community College
- Des Plaines, IL (8 miles from Franklin Park, IL)
- 1 day ago
- Des Plaines, IL (8 miles from Franklin Park, IL)
- 1 day ago
As needed, provide technical support for a wide range of hardware, software, network, and system issues, including but not limited to: Operating systems (Windows, macOS) Desktop and cloud applications...
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Chicago, IL (11 miles from Franklin Park, IL)
- 2 days ago
- Chicago, IL (11 miles from Franklin Park, IL)
- 2 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonHelp Desk Supervisor - Oakton College Oakton College
- Oakton College
- Des Plaines, IL (8 miles from Franklin Park, IL)
- 2 days ago
- Des Plaines, IL (8 miles from Franklin Park, IL)
- 2 days ago
As needed, provide technical support for a wide range of hardware, software, network, and system issues, including but not limited to: Operating systems (Windows, macOS) Desktop and cloud applications...
In Person- Oakton Community College
- Des Plaines, IL (8 miles from Franklin Park, IL)
- 3 days ago
- Des Plaines, IL (8 miles from Franklin Park, IL)
- 3 days ago
As needed, provide technical support for a wide range of hardware, software, network, and system issues, including but not limited to: Operating systems (Windows, macOS) Desktop and cloud applications...
In PersonSr Manager, Technical Support Engineering (Government Cloud & Public Sector)
- Salesforce
- Chicago, IL (11 miles from Franklin Park, IL)
- 4 days ago
- Chicago, IL (11 miles from Franklin Park, IL)
- 4 days ago
management frameworks. * Experience leading support in multi-cloud deployments (e.g., PSS + OmniStudio + Revenue)....
In Person- Woodward Inc.
- Niles, IL (7 miles from Franklin Park, IL)
- 10 days ago
- Niles, IL (7 miles from Franklin Park, IL)
- 10 days ago
Technical Expertise: Possesses in depth knowledge of IT client services technologies and best practices to provide effective technical guidance and support....
In Person- Federal Home Loan Bank Of Chicago
- Chicago, IL (11 miles from Franklin Park, IL)
- 12 days ago
- Chicago, IL (11 miles from Franklin Park, IL)
- 12 days ago
Promote a culture of accountability, quality, and service excellence across the support organization. Provide 24x7 on-call support coverage as needed....
In PersonApplication Support Specialist 3
- Northwestern University
- Evanston, IL (12 miles from Franklin Park, IL)
- 12 days ago
- Evanston, IL (12 miles from Franklin Park, IL)
- 12 days ago
Provides an advanced level of support during major changes to or rollout of enterprise applications and services. Reviews and recommends support processes and internal support documentation....
In PersonManager OF Application Support
- Insight Global
- Lake Forest, IL (21 miles from Franklin Park, IL)
- 19 days ago
- Lake Forest, IL (21 miles from Franklin Park, IL)
- 19 days ago
Lead Applications Operations COE for reliability and performance. Oversee offshore team and onsite resource; ensure 34 hours overlap. Daily hands-on engagement with client manager and ITC team....
In PersonClinical Application Support Specialist, Electronic Health Record (EHR) Required
- Chicago, IL (11 miles from Franklin Park, IL)
- 20 days ago
- Chicago, IL (11 miles from Franklin Park, IL)
- 20 days ago
setting is preferred. – Familiarity with Electronic Health Record (EHR) systems, particularly AthenaOne or Athena Practice. – Proficiency in MS Office applications and Windows operating...
In PersonClinical Application Support Specialist, Electronic Health Record (EHR) Required - M
- Next Step Systems
- Chicago, IL (11 miles from Franklin Park, IL)
- 20 days ago
- Chicago, IL (11 miles from Franklin Park, IL)
- 20 days ago
setting is preferred. - Familiarity with Electronic Health Record (EHR) systems, particularly AthenaOne or Athena Practice. - Proficiency in MS Office applications and Windows operating systems. -...
In PersonApplication Support Specialist
- Insight Global
- Carol Stream, IL (12 miles from Franklin Park, IL)
- 20 days ago
- Carol Stream, IL (12 miles from Franklin Park, IL)
- 20 days ago
A Client Communications Management Firm is seeking an Application Support Specialist....
In Person- Daniels Health
- Chicago, IL (11 miles from Franklin Park, IL)
- 30+ days ago
- Chicago, IL (11 miles from Franklin Park, IL)
- 30+ days ago
We are seeking an experienced IT Service Desk Manager to lead and develop our team of IT Support Specialists....
In Person- EMPIST, LLC
- Chicago, IL (11 miles from Franklin Park, IL)
- 30+ days ago
- Chicago, IL (11 miles from Franklin Park, IL)
- 30+ days ago
Responsibilities: Play a critical role in overseeing the support and maintenance of our clients' IT infrastructure in a 24/7/365 delivery model....
In PersonDemographic Data for Franklin Park, IL
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Salary for Help Desk Manager Jobs in Franklin Park, IL
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Highest Education Level
Help Desk Managers in Franklin Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Zendesk
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Education Experience
- Bachelor's Degree
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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