Help Desk Manager Jobs in East Saint Louis, IL
Application Support Manager, Information Technology
- NISA
- Saint Louis, MO (3 miles from East Saint Louis, IL)
- 28 days ago
- Saint Louis, MO (3 miles from East Saint Louis, IL)
- 28 days ago
This role is pivotal in managing production support, driving root cause analysis, and improving our support processes to enhance operational efficiency....
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Salary for Help Desk Manager Jobs in East Saint Louis, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in East Saint Louis, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Sybase
- Help Desk Management
- ConnectWise
- Remote Support
- Apple OS X
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- IT Strategy
- Healthcare IT
- BMC Remedy
- Windows 10
- Service Now PaaS
- Windows OS
- Application Support
- IT Service Management
- Incident Management
- MacOS
- Service Delivery
- Android
- Knowledge Management
- Operating Systems
- IT Support
- Mobile Device Management
- VoIP
- Zendesk
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Onboarding
- Technical Support
- Microsoft Active Directory
- Information Technology
- Engineering
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Military Background
- Collaboration
- Process Improvement
- Documentation
- Reporting
- Coaching
- Mentoring
- Policy Development
- Employee Development
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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