Help Desk Manager Jobs in Chatham, IL
Web Application Support Specialist 1 - SCON
- ASM Research, An Accenture Federal Services Compan
- Springfield, IL (10 miles from Chatham, IL)
- 2 days ago
- Springfield, IL (10 miles from Chatham, IL)
- 2 days ago
+ Provide first line of support, performing initial incident management and triage. + May use FAQ tools and/or knowledge bases to resolve user requests. + analyzes problems and provides technical assistance...
HybridDemographic Data for Chatham, IL
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Salary for Help Desk Manager Jobs in Chatham, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Chatham, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Systems Center Configuration Manager
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- SQL Server Integration Services
- Knowledge Management
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- MacOS
- Operating Systems
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- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
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- Microsoft Active Directory
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- Prioritizing
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Mentoring
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- Employee Development
- Flexibility
- Bachelor's Degree
- Research Skills
- Problem Solving
- Project Management
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- Customer Service
- Scheduling
- Leadership
- Communication Skills
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