Help Desk Manager Jobs in Capron, IL
Application Support Specialist I
- Zurich Insurance Company Ltd.
- Rockford, IL (20 miles from Capron, IL)
- 22 hours ago
- Rockford, IL (20 miles from Capron, IL)
- 22 hours ago
Complies with IT service management governance, standards and polices. Provides input for service level performance reports to the business generating improvement actions where necessary....
In Person Full Time- City of Rockford, IL
- Rockford, IL (20 miles from Capron, IL)
- 13 days ago
- Rockford, IL (20 miles from Capron, IL)
- 13 days ago
Addresses and resolves escalated tickets from Tier 1 support, determining when issues should be escalated to specialized teams or higher-level support....
In Person- Woodward, Inc.
- Rockford, IL (20 miles from Capron, IL)
- 21 days ago
- Rockford, IL (20 miles from Capron, IL)
- 21 days ago
Technical Expertise: Possesses in depth knowledge of IT client services technologies and best practices to provide effective technical guidance and support....
In PersonDemographic Data for Capron, IL
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Salary for Help Desk Manager Jobs in Capron, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Capron, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Remote Support
- Windows 10
- Public Key Infrastructure
- IT Operations
- IT Leadership
- Problem Management
- Unix/Linux
- Shell Scripting
- Windows OS
- Technical Troubleshooting
- Data Governance
- Application Support
- Knowledge Management
- SQL Server Integration Services
- IT Service Management
- MacOS
- Change Control
- Service Delivery
- Mobile Device Management
- Operating Systems
- Incident Management
- UNIX
- Computer Science
- IT Support
- Zendesk
- ServiceNow
- Help Desk Support
- ITIL
- Disaster Recovery
- Optimization
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Estimating
- Continuous Improvement
- Microsoft Active Directory
- Liaison
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Coaching
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Flexibility
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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