Help Desk Manager Jobs in Smyrna, GA
Needs at least up to Tier 2 support experience in most recent role - Experience supporting both hardware and software - Windows support experience - OS system support experience - Experience working...
In PersonManager of Technical Support (Fusus)
- Axon
- Atlanta, GA (10 miles from Smyrna, GA)
- 45+ days ago
- Atlanta, GA (10 miles from Smyrna, GA)
- 45+ days ago
Manager, Customer Support Direct Reports: 10-15 Technical Support Representatives What You'll Do Lead and manage a team of technical support representatives to provide exceptional customer support across...
In PersonDemographic Data for Smyrna, GA
Moving to Smyrna, GA? Find some basic demographic data about Smyrna, GA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Smyrna, GA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Smyrna, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- BMC Remedy
- IT Leadership
- Apple OS X
- Virus Removal
- Remote Support
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Drupal CMS
- IT Service Management
- Infrastructure Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- MacOS
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Mac Skills
- Installation
- Microsoft Office 365
- Resolution
- Microsoft SharePoint
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Documentation
- Verbal Communication
- Prioritizing
- Collaboration
- Reporting
- Telephone Skills
- Coaching
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Computer Skills
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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