Help Desk Manager Jobs in Georgia
Needs at least up to Tier 2 support experience in most recent role - Experience supporting both hardware and software - Windows support experience - OS system support experience - Experience working...
In PersonManager, Customer Support Direct Reports: 10-15 Technical Support Representatives What You'll Do Lead and manage a team of technical support representatives to provide exceptional customer support across...
In PersonDemographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Georgia
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Hardware Support
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- Problem Management
- Network Operations
- Technical Troubleshooting
- Infrastructure Management
- Windows OS
- Application Support
- Windows 10
- IT Service Management
- Service Delivery
- Incident Management
- Operating Systems
- Mobile Device Management
- Knowledge Management
- Information Technology Management
- MacOS
- Pivot Tables
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Root Cause Analysis
- Standard Operating Procedures
- Customer Satisfaction
- Continuous Improvement
- Technical Support
- Information Technology
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Policy Development
- Education Experience
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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