Help Desk Manager Jobs in Georgia
This position also provides escalated technical support for ERP issues....
service management processes....
Experience using and improving IT Service Management solutions such as ServiceNow. Strong skills in use of Microsoft products and related back-office products....
Experience using and improving IT Service Management solutions such as ServiceNow. Strong skills in use of Microsoft products and related back-office products....
Deskside Support Specialist to join us....
Duties and Responsibilities: Oversee deskside support operations at the Customer Support Center (CSC), ensuring that SLA requirements are met and escalations are handled promptly....
Deskside Support Specialist to join us....
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Georgia
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Backup
- Application Support
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- IT Support
- ServiceNow
- Help Desk Support
- Mac Skills
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Coaching
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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