Help Desk Manager Jobs in Norcross, GA
- Circet (FKA BlueStream)
- Kennesaw, GA (23 miles from Norcross, GA)
- 1 day ago
- Kennesaw, GA (23 miles from Norcross, GA)
- 1 day ago
based service management processes (incident, request, change). Experience implementing automation, self?service, or AI features within a helpdesk or ITSM platform....
In Person- Insight Global
- Smyrna, GA (17 miles from Norcross, GA)
- 30+ days ago
- Smyrna, GA (17 miles from Norcross, GA)
- 30+ days ago
Needs at least up to Tier 2 support experience in most recent role - Experience supporting both hardware and software - Windows support experience - OS system support experience - Experience working...
In Person- McMillan Pazdan Smith
- Atlanta, GA (16 miles from Norcross, GA)
- 30+ days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 30+ days ago
service management processes....
In PersonManager of Technical Support (Fusus)
- Axon
- Atlanta, GA (16 miles from Norcross, GA)
- 90+ days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 90+ days ago
Manager, Customer Support Direct Reports: 10-15 Technical Support Representatives What You'll Do Lead and manage a team of technical support representatives to provide exceptional customer support across...
HybridDemographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
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Salary for Help Desk Manager Jobs in Norcross, GA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Knowledge Management
- Drupal CMS
- IT Service Management
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- VoIP
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Key Performance Indicator
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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