Help Desk Manager Jobs in Norcross, GA
Application Support Specialist, Lead
- Georgia State University
- Atlanta, GA (16 miles from Norcross, GA)
- 11 hours ago
- Atlanta, GA (16 miles from Norcross, GA)
- 11 hours ago
The IIT division is the hub for innovation, supporting learning, student success, research, and economic development....
Hybrid- Insight Global
- Alpharetta, GA (14 miles from Norcross, GA)
- 4 days ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 4 days ago
Implement and optimize ITIL-aligned service management processes. Team Management Lead, mentor, and coach service desk analysts to maintain high performance and engagement....
In PersonSenior Manager, Technical Support
- Axon
- Atlanta, GA (16 miles from Norcross, GA)
- 12 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 12 days ago
Manager of Technical Support, you will be instrumental in elevating and scaling our world class Tier 1 Technical Support Team....
In PersonIT Support Manager, Help Desk Hybrid
- Kane Logistics
- Atlanta, GA (16 miles from Norcross, GA)
- 18 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 18 days ago
Strategic Planning Develop long-term plans for help desk support, aligning with the company's goals and objectives....
Hybrid- Insight Global
- Smyrna, GA (17 miles from Norcross, GA)
- 24 days ago
- Smyrna, GA (17 miles from Norcross, GA)
- 24 days ago
Needs at least up to Tier 2 support experience in most recent role - Experience supporting both hardware and software - Windows support experience - OS system support experience - Experience working...
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Atlanta, GA (16 miles from Norcross, GA)
- 45+ days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 45+ days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonDemographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
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Salary for Help Desk Manager Jobs in Norcross, GA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Windows 10
- Remote Support
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- System Engineering
- SQL Server Integration Services
- Knowledge Management
- Data Governance
- Application Support
- MacOS
- Operating Systems
- Service Delivery
- IT Service Management
- Mobile Device Management
- Change Control
- Citrix
- Computer Science
- IT Support
- Zendesk
- Incident Management
- Engineering Management
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Engineering
- Microsoft Windows
- Networking
- Implementation
- Military Background
- Troubleshooting
- Reporting
- Documentation
- Prioritizing
- Collaboration
- Mentoring
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Research Skills
- Problem Solving
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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