Help Desk Manager Jobs in Lebanon, GA
- Insight Global
- Alpharetta, GA (12 miles from Lebanon, GA)
- 24 days ago
- Alpharetta, GA (12 miles from Lebanon, GA)
- 24 days ago
Implement and optimize ITIL-aligned service management processes. Team Management Lead, mentor, and coach service desk analysts to maintain high performance and engagement....
In Person- Insight Global
- Smyrna, GA (19 miles from Lebanon, GA)
- 30+ days ago
- Smyrna, GA (19 miles from Lebanon, GA)
- 30+ days ago
Needs at least up to Tier 2 support experience in most recent role - Experience supporting both hardware and software - Windows support experience - OS system support experience - Experience working...
In PersonHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Lebanon, GA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lebanon, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- Windows 10
- IT Operations
- IT Leadership
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Apple OS X
- Data Governance
- IT Service Management
- Application Support
- WebEx
- Knowledge Management
- Windows OS
- Service Delivery
- MacOS
- Computer Science
- Operating Systems
- Mobile Device Management
- Change Control
- IT Support
- Incident Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Resolution
- Agile
- JIRA
- Continuous Improvement
- Microsoft Active Directory
- Customer Satisfaction
- Liaison
- Technical Support
- Information Technology
- Staffing
- Engineering
- Risk Management
- Microsoft Windows
- Prioritizing
- Implementation
- Mentoring
- Troubleshooting
- Reporting
- Documentation
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Problem Solving
- Microsoft Office
- Project Management
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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