Help Desk Manager Jobs in Jonesboro, GA
Live Channel Help Desk Manager
- Athenahealth
- Atlanta, GA (16 miles from Jonesboro, GA)
- 2 days ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 2 days ago
Position Summary The Live Channel Help Desk Manager of Level Two Customer Support will lead and develop a team of highly engaged subject matter experts, delivering exceptional agent and client experiences...
In PersonManager of Technical Support (Fusus)
- Axon
- Atlanta, GA (16 miles from Jonesboro, GA)
- 45+ days ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 45+ days ago
Manager, Customer Support Direct Reports: 10-15 Technical Support Representatives What You'll Do Lead and manage a team of technical support representatives to provide exceptional customer support across...
In PersonDemographic Data for Jonesboro, GA
Moving to Jonesboro, GA? Find some basic demographic data about Jonesboro, GA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Jonesboro, GA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Jonesboro, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- BMC Remedy
- Remote Support
- IT Leadership
- Systems Center Configuration Manager
- Apple OS X
- Virus Removal
- IT Operations
- Network Operations
- Technical Troubleshooting
- Problem Management
- Infrastructure Management
- Windows OS
- Application Support
- IT Service Management
- Windows 10
- Mobile Device Management
- Cross-Functional Team Management
- Service Delivery
- Incident Management
- Knowledge Management
- Operating Systems
- Information Technology Management
- MacOS
- Apple iOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Information Technology
- Technical Support
- Microsoft Active Directory
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Process Improvement
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Coaching
- Mentoring
- Employee Development
- Policy Development
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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